TLDR
You strive to provide an exceptional experience for your customers while running an efficient and profitable business. This balancing act becomes easier with the right tools. The newest Per Diem app updates are set to empower you through targeted marketing capabilities that can boost customer engagement and sales.
Preview the features that let you promote specialized offerings, incentivize referrals, and reward customers in exciting ways. With these updates, you can connect with customers on a more personal level while capturing valuable data to inform your marketing strategy. The expanded app takes care of the technical details so you can focus on building meaningful relationships and growing your business. Read on to discover how to capitalize on these upgrades that help you better understand your customers, promote your products more effectively, and unlock revenue growth.
How the 86 Feature Helps Bakeries Manage Inventory and Increase Sales
Keep Track of Stock in Real-Time
The 86 feature allows bakeries to mark menu items as “sold out” for the current day so customers know the item is unavailable, while still allowing pre-orders for the next day. This functionality provides an accurate picture of stock levels so bakeries can track what’s selling and make data-driven decisions to optimize their menu and avoid waste.
Enable Advance Orders and Boost Sales
Although an item may be sold out for the current day, the 86 feature allows customers to place advance orders for pickup the next day. This capability means bakeries don’t lose sales from customers who still want to purchase the item. Advance orders also give bakeries predictability so they can bake the precise amount needed and avoid leftovers.
Send Promotional Offers to Drive Future Visits
The 86 feature integrates with the bakery’s loyalty program and Square POS system to capture customer details from advance orders. Bakeries can then use this information to send promotional offers and incentives to drive repeat visits and spending. For example, a bakery could offer a discount on a customer’s next purchase or give a free item on their birthday. Targeted marketing like this boosts customer lifetime value.
Streamline Operations and Reduce Costs
By providing visibility into stock levels and advance demand, the 86 feature allows bakeries to optimize production. They can ensure they have enough of each menu item to meet orders without over-baking, which reduces waste and controls costs. The feature also simplifies order processing by automatically updating stock levels when a customer places an advance order. This automation saves time and minimizes errors.
What a Referral Program Can Do to Boost Customer Acquisition
Increase New Customers at a Lower Cost
A referral program allows you to gain new customers through word-of-mouth marketing from your existing loyal customers. This is an organic and highly effective way to acquire new customers at a fraction of the cost of traditional advertising. According to research, referred customers have a 16% higher lifetime value. They also make bigger first purchases and remain customers for longer.
Build Brand Loyalty
Referral programs are a great way to build brand loyalty by rewarding your customers for spreading the word about your business. When customers refer their friends and family, it reinforces their connection with your brand. Stock incentives for referrals give them another reason to return regularly. This rewards system motivates participation in the referral program and boosts customer acquisition.
Drive Sales and Revenue
Referred customers typically spend more money and make repeat purchases more often. They already have a connection to your brand through the referring customer and are primed to become long-term, high-value customers. Referral programs have been shown to drive a 25-75% increase in revenue over 6-12 months. The more people join through referrals, the more your sales and profits will grow.
In summary, a well-designed referral program through your mobile app can be a game changer for customer acquisition and business growth. By rewarding your loyal customers for spreading the word, you gain new high-value customers, build brand loyalty, and increase your sales and profits. Adding referral capabilities to your mobile app is a smart way to supercharge growth in a sustainable, cost-effective manner.
Stay tuned for more ways to grow your business.
Why You Should Use Push Notifications for Birthday Rewards
Engage Your Customers and Increase Loyalty
Using push notifications to send personalized birthday offers and rewards is an easy way to make your customers feel valued. According to studies, 76% of customers say personalized promotions make them more likely to engage with a brand. Sending exclusive birthday rewards through push notifications helps foster a personal connection with your customers, increasing their loyalty to your business.
Drive Revenue and Sales
Birthday push notifications containing special offers and coupons entice customers to make a purchase and can directly drive sales. According to research, push notifications can increase engagement by up to 88% due to their high open rates. Customers who receive a birthday reward are more likely to make an immediate purchase or return soon.
Increase App Engagement
Birthday notifications give customers a reason to open your app, increasing overall activity. Once the app is opened, customers may browse, make additional purchases, or engage further with your business. The more people open and use your app, the higher it will rank in the app stores, gaining more visibility and new customers.
In summary, using push notifications to send personalized birthday rewards and offers to your customers is a triple win. It makes your customers feel valued, drives more sales and revenue for your business, and boosts engagement with your mobile app. For any restaurant, push notifications should be an integral part of your marketing and customer loyalty strategy. Implementing a birthday rewards program through push notifications is an easy way to achieve growth and gain a competitive advantage.
How to Increase Customer Loyalty With Your Mobile App
Highly-targeted push notifications engage customers
Push notifications allow you to reach customers instantly with personalized offers and updates. Per Diem's data analytics provide insights into customers' ordering habits and preferences so you can tailor messaging to their needs. Timely notifications about daily specials, limited-time offers or rewards will keep your business at the top of customers' minds and entice them to order again.
Personalized rewards boost customer loyalty
Sending a personalized message on customers' birthdays is a simple way to make them feel valued, which leads to increased loyalty and repeat business. Per Diem's referral program also rewards both new and existing customers when they share your app with friends and family. Rewarding customer advocacy and loyalty in this way fosters a sense of community around your brand.
With features aimed at driving growth, enhancing the customer experience, and building loyalty, Per Diem gives you the tools to strengthen lifelong customer relationships and boost your bottom line. Personalized messaging, rewards, and insights will transform casual customers into brand advocates.
Frequently Asked Questions About Increasing Customer Engagement
How Can Per Diem Help Bakeries and Restaurants Grow Their Business?
Per Diem’s mobile ordering features are designed to boost customer engagement and spur business growth. The upcoming “86 feature” will allow bakeries and restaurants to continue selling out menu items for the current day while enabling customers to schedule pickups for the following day. This ensures efficient inventory management and sustained customer satisfaction.
What Are the Benefits of the Referral Program?
Our new referral program incentivizes customers to recommend the mobile app to friends by offering rewards between $5 to $200. When referred friends sign up and connect a bank account, both parties receive the reward. This program is a win-win, generating new users for businesses and rewarding loyal customers.
How Can Bakeries Use the Birthday Rewards Feature?
The Birthday Rewards feature allows bakeries to send promotional birthday messages and rewards like promo codes to customers, personalizing the experience and strengthening loyalty. Bakeries can offer an extra incentive on customers’ birthdays to make them feel valued, which often translates into return visits and word-of-mouth marketing.
Per Diem's upcoming features offer powerful ways to strengthen customer engagement and drive business growth for bakeries and restaurants. The "86 feature," referral program, and birthday rewards personalize the mobile ordering experience, reward loyalty, and enhance convenience. This gives customers motivation to choose your app as their go-to mobile ordering app.
Final Thoughts
With the upcoming release of these innovative features, your business is positioned for growth like never before. Leverage pre-scheduling and dynamic menus to boost sales. Implement referral programs to acquire new customers. And surprise loyal patrons on their birthdays. The possibilities to engage customers, move inventory, and expand your reach are endless. Act now to get ahead of the competition. Integrate these offerings into your marketing strategy for measurable business growth.
Take advantage of this chance to move your business forward by partnering with Per Diem.