Great UX & Unlimited Coffee: Why Fresh Baguette Chose Per Diem Over Craver

TLDR

Fresh Baguette, the beloved French bakery with locations across Maryland and Washington, D.C., has recently made a significant change to enhance your ordering experience. As you seek out authentic French pastries and aromatic coffee, you'll now find a seamless mobile interface waiting to serve you. This case study explores how Fresh Baguette's partnership with Per Diem has revolutionized its mobile ordering system, offering you unprecedented discounts and an unparalleled user experience. From unlimited coffee subscriptions to sleek app design, discover how this collaboration is setting new standards in the bakery industry.

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Per Diem's User-Friendly Interface

Streamlined Mobile Ordering for Bakeries

Per Diem builds branded apps for bakeries and coffee shops to turbocharge growth. The Fresh Baguette mobile app, powered by Per Diem, offers a seamless ordering experience that keeps customers coming back. With its intuitive design, the app makes it effortless for regulars to order their favorite French pastries and coffee ahead of time.

Versatile Payment Options

Out of the box, Per Diem supports multiple payment types like Apple Pay and Google Pay. This flexibility ensures that customers can use their preferred payment method, enhancing convenience and encouraging repeat business. The integration of these popular digital wallets makes the Fresh Baguette mobile app a top choice for tech-savvy patrons.

User-Centric Design

Per Diem's user-friendly interface is a game-changer for bakeries like Fresh Baguette. The app's clean layout and easy navigation allow customers to quickly browse menu items, customize orders, and complete transactions with just a few taps. This streamlined process not only improves customer satisfaction but also increases order frequency and average ticket size.

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Unlimited Coffee & Pastry Discounts Drove Customer Engagement

Fresh Baguette has revolutionized the bakery's customer engagement strategy through its app. By offering an unlimited 50% off coffee subscription for just under $10 per month, the app has tapped into a key driver of customer loyalty in the competitive bakery and café market.

Unlimited Coffee Subscription

The unlimited coffee subscription model has proven to be a powerful tool for increasing customer visits and fostering brand loyalty. This feature, similar to successful programs like Blank Street's coffee subscription, encourages customers to make Fresh Baguette their go-to destination for their daily caffeine fix.

Sweetening the Deal with Pastry Discounts

Complementing the coffee subscription, Fresh Baguette is also offering a 15% discount on pastries. This dual-pronged approach not only drives coffee sales but also boosts purchases of the bakery's signature French pastries. The combination of discounted beverages and baked goods creates a compelling value proposition for customers, encouraging more frequent visits and larger purchases.

By leveraging these top features for bakery mobile apps, Fresh Baguette has created a powerful tool for driving customer engagement and loyalty in the competitive bakery market.

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Key Features That Make Per Diem The Right Fit For Fresh Baguette

Exclusive Benefits for Customers

Through the Fresh Baguette mobile app, patrons can access an unlimited 50% coffee subscription for just under $10 per month. This enticing offer encourages repeat visits and fosters customer loyalty. Additionally, the app provides a 15% discount on pastries, making it even more appealing for bakery enthusiasts to indulge in Fresh Baguette's delectable treats.

Great UX and UI

Fresh Baguette's emphasis on user experience and interface design is evident in the Per Diem app. The app's intuitive layout, streamlined navigation, and thoughtful features make ordering and payments quick and easy for customers. The focus on usability and aesthetic appeal ensures customers enjoy an engaging experience from start to finish, whether browsing menus, customizing orders, or making payments. This excellence in app design and functionality helps attract and retain customers in an increasingly digital and competitive marketplace.

Cost-Effective Solution

The affordable price point and enhanced features made Per Diem a good fit for Fresh Baguette. The app's intuitive design, streamlined navigation, and easy payments ensure customers have a hassle-free experience from ordering to checkout. The Per Diem mobile app allows Fresh Baguette to offer customers exclusive benefits and loyalty rewards at an affordable cost, strengthening their competitive position in the bakery market.

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Final Thoughts

As you've seen, Fresh Baguette's partnership with Per Diem has revolutionized their mobile ordering experience. By leveraging Per Diem's intuitive UI/UX and innovative subscription features, Fresh Baguette now offers unparalleled value to its customers. This case study demonstrates how a well-designed, feature-rich mobile app can transform a business's digital presence and customer engagement. As the food service industry continues to evolve, embracing cutting-edge technology will be crucial for staying competitive and meeting customer expectations. Consider how Per Diem could elevate your business's mobile ordering experience and drive growth in today's digital-first marketplace.

Chip City and others are building loyal customers with creative referral programs. Check out our case study to see how they do it.

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