How Dough & Co. Saves Big by Switching to Per Diem for Pizza Deliveries

TLDR

Do you run a pizza chain and want to save money by moving from third-party delivery services but don't know how? Look no further than Dough & Co.'s success story. This New York-based pizzeria has revolutionized its business model by adopting the Per Diem app for mobile ordering and delivery. By shifting away from third-party delivery services, Dough & Co. has significantly reduced commission costs while offering customers convenient options for pickup and delivery. The app's order-ahead feature has also improved efficiency, reducing wait times and increasing customer satisfaction. Discover how their innovative approach to pizza delivery can inspire your business to embrace technology and maximize profits in today's competitive market.

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Dough & Co.'s Shift to First Party Delivery with Per Diem App

Cutting Costs and Building Customer Relationships

Dough & Co.'s strategic move to first-party delivery through the Per Diem app has revolutionized their business model. By ditching third-party delivery services, this savvy New York pizza chain is now keeping a larger slice of their profits. The Per Diem app not only reduces operational costs but also allows Dough & Co. to forge stronger, direct relationships with their customers.

Incentivizing App Usage

To encourage customers to embrace this new ordering method, Dough & Co. is offering an enticing $5 discount on first-time app orders. Simply use the code "FIRSTORDER" to claim this appetizing deal. This clever promotion serves a dual purpose: it introduces customers to the convenience of the app while simultaneously boosting Dough & Co.'s bottom line.

The Benefits of Going Direct

By establishing its own delivery system, Dough & Co. has basically eliminated the steep commission fees that can be up to 30% to 35% of profits typically associated with third-party services. This cost-saving measure allows the pizza chain to reinvest in their business, potentially improving product quality, expanding their menu, or enhancing customer service. Moreover, the direct connection with customers provides valuable data insights, enabling Dough & Co. to tailor their offerings and marketing strategies more effectively.

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The Benefits of Using Per Diem for Online Ordering and Delivery

Cost Savings and Direct Customer Relationships

By switching to Per Diem's first-party mobile app, Dough & Co. has significantly reduced costs associated with third-party delivery services. This move allows the pizza chain to retain a larger portion of their earnings, boosting their bottom line. Moreover, the app enables Dough & Co. to build direct relationships with customers, fostering loyalty and gathering valuable data on ordering patterns.

Enhanced Mobile Capabilities

Partnering with Per Diem has elevated Dough & Co.'s mobile technology capabilities, allowing them to compete more effectively with larger chains. The app's user-friendly interface and features like order scheduling and pick-up options provide customers with unprecedented convenience. This not only improves the overall customer experience but also increases operational efficiency by reducing wait times and streamlining the ordering process.

Streamlined Operations

Integration with point-of-sale systems like Square has further optimized Dough & Co.'s operations. This seamless connection reduces walkouts and ensures smooth processing of online orders. The app's order-ahead feature has proven particularly beneficial, helping the pizza chain manage customer flow more effectively and increase throughput during peak hours.

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Key Features of the App for Pizza Chains

Streamlined Order Management

The Per Diem app revolutionizes order management for pizza chains with its AI-powered phone bots. These intelligent systems automate the entire ordering process, handling even complex pizza orders in real-time without charging extra fees. This technology not only increases efficiency but also significantly boosts revenue by streamlining dining operations.

Comprehensive Merchant Dashboard

Restaurant owners and managers benefit from a robust merchant dashboard, offering complete control over their digital presence. This feature allows businesses to manage customer order reviews, track rewards programs, and optimize their operations. The dynamic homepage feature enables pizzerias to showcase their latest offerings and promotions, keeping customers engaged and informed.

Enhanced Customer Experience

Per Diem's integrated location guide and maps ensure efficient pickup and delivery services, reducing wait times and improving customer satisfaction. Customers can easily place orders, schedule pickups, and even plan ahead for future meals. This convenience not only attracts more business but also increases the average order value, particularly for delivery orders.

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Final Thoughts

By shifting to Per Diem app, Dough & Co. has revolutionized its operations and customer experience. You too can reap similar benefits for your pizza business by adopting this innovative solution. From increased order values to streamlined processes, the advantages are clear. As the food service industry continues to evolve, staying ahead of the curve with technology like Per Diem is crucial. Don't let your pizzeria fall behind - consider making the switch to boost profits, enhance efficiency, and delight your customers. With Per Diem, you can slice through the competition and deliver piping hot success straight to your bottom line.

Are you a pizza chain owner looking to improve your delivery and pickup services? Book a demo to learn more about how the Per Diem can transform your business operations just like it did for Dough & Co.

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