What Creative Strategies Keep Crave Cookies' Sales Growing Week After Week?

4.62k%

increase in app store views

1.05k%

increase in app downloads

1.91k%

increase in app sessions

4.62k%

increase in app store views

1.05k%

increase in app downloads

1.91k%

increase in app sessions

TLDR

As a business owner, you're constantly seeking innovative ways to boost sales and enhance customer engagement. Crave Cookies, a rising star in the New Jersey dessert industry, has cracked the code on increasing average order values through creative strategies within their Per Diem app. From customizable Crave Packs to catering options and strategic upselling, this cookie company is revolutionizing how small businesses can maximize their revenue. In this case study, we'll explore the creative tactics Crave Cookies employs to keep customers coming back for more, and how you can apply these lessons to your business model.

Offering Customizable Cookie Packs to Increase Average Order Value

Crave Packs: Strategy for Boosting Online Bakery Sales

Crave Cookies has mastered the art of increasing food order value through its innovative Crave Packs. These customizable cookie combos allow customers to create their perfect assortment, driving up average order values and satisfying sweet tooths simultaneously. Available in packs of 4, 6, and 12, Crave Packs give patrons the freedom to mix and match their favorite flavors, encouraging larger purchases and repeat orders.

Maximizing Sales with Flexibility and Choice

By offering this flexible option, Crave Cookies taps into the psychology of choice, enticing customers to explore more flavors and ultimately spend more. This strategy not only boosts online bakery sales but also enhances customer satisfaction, as buyers feel empowered to curate their ideal cookie experience. For businesses looking to increase average order value, implementing similar customizable packages could be a game-changing move in their e-commerce strategy.

Provide Catering and Custom Cakes for Events and Celebrations

Elevating Special Occasions with Crave Cookies

Crave Cookies has tapped into a lucrative market by offering catering services and custom cakes for events through the app. This strategy not only boosts online bakery sales but also significantly increases their average order value. Customers can place catering orders for a minimum of 50 cookies, with options to scale up to 100 or more for larger gatherings. This approach allows Crave Cookies to secure substantial orders while providing a convenient solution for event planners and hosts.

Personalizing Celebrations with Custom Creations

To further boost online bakery sales, the cookie shop offers custom event-based cakes for birthdays and other celebrations. This personalized touch not only attracts customers looking for unique desserts but also increases the average order value. By combining their popular cookies with custom cakes, Crave Cookies creates a one-stop shop for all celebratory sweet needs, effectively maximizing their sales potential and customer satisfaction.

Implementing Upselling Tactics at Checkout to Maximize Revenue

Leveraging Limited-Time Offers

Crave has mastered the art of upselling at checkout to boost online bakery sales. By strategically recommending limited-edition or time-sensitive items alongside customers' existing selections, they create a sense of urgency and exclusivity. This tactic not only increases the average order value but also encourages customers to try new flavors, potentially turning them into repeat buyers.

Personalized Recommendations

To further increase food order value, Crave Cookies utilizes customer data to offer personalized suggestions. By analyzing past purchases and browsing behavior, they can recommend complementary items that align with individual preferences. This tailored approach not only enhances the customer experience but also significantly contributes to boosting online bakery sales.

Bundle Deals and Discounts

Another effective strategy to increase Average Order Value is offering bundle deals or discounts on larger purchases. For example, Crave Cookies might suggest adding a few extra cookies to qualify for free shipping or a percentage discount. This encourages customers to spend more while perceiving added value, ultimately driving revenue growth.

Crave Cookies app highlighting their best sellers

Final Thoughts

Crave Cookies has strategically leveraged the mobile app to boost sales and average order values through creative strategies. By offering customizable Crave Combos, catering options, and event-specific treats, they've tapped into customers' desire for personalization and convenience. Their upselling tactics with limited-time items further incentivize larger purchases. You can apply these lessons to your own business by focusing on customization, catering to special occasions, and strategic upselling. With the right mix of product offerings and savvy mobile strategy, you too can see your sales and average order values climb week after week. The sweet taste of success is within reach – it's time to take a bite.