TLDR
As a restaurant owner, building customer loyalty is crucial for growing your business. With so many options to choose from, selecting the right loyalty program can be overwhelming. Look no further than Square Marketplace for the top loyalty apps designed specifically for restaurants like yours. In this list, we'll compare the key features of the 7 loyalty apps available, with Per Diem leading the pack. You'll learn the unique features of each platform offers so you can confidently choose the best solution to reward your regulars, bring in repeat business, and boost your bottom line. Let's dive in and start driving customer loyalty to your restaurant today.
Boost Customer Loyalty With These Top Square Apps
Per Diem
Among all the loyalty apps, Per Diem stands at #1. Per Diem is an end-to-end white-label loyalty mobile ordering app that seamlessly integrates with Square POS. It allows you to create customized loyalty campaigns and programs like referrals, spin the wheel and first purchase perks, send targeted messaging via email and SMS, and gain valuable customer insights to boost retention. With templates and detailed guides, setting up your program is a breeze.
TapMango
TapMango combines a loyalty program with online ordering and marketing software in one simple platform. While customers can earn points for dining in, takeout, and delivery, then redeem rewards instantly, the process seems slow and clunky. You'll gain access to analytics to understand your customers and run effective loyalty marketing campaigns. However, the online ordering capabilities so customers can place orders directly from your website or mobile app need improvements for a smoother experience.
Yotpo Loyalty
Yotpo Loyalty helps turn happy customers into loyal brand advocates. You'll gain valuable social proof and word-of-mouth marketing. However, the app lacks features to strengthen customer relationships over the long run. For example, it does not provide customized loyalty programs or targeted email campaigns to build deeper engagement with customers. While Yotpo offers reporting, more insights into customer behavior and preferences would help improve the loyalty program.
With the right loyalty app integrated into your Square POS, you can provide an amazing customer experience that keeps people coming back again and again. Why not give one of these top solutions a try? Your most loyal customers will thank you for it.
Pepper, Subport, Hang, and Pintuna
Pepper Loyalty Program
Pepper is a customer loyalty and retention app designed for restaurants, cafes, and bars. However, the app lacks some useful features that could strengthen customer relationships further. It does not offer robust analytics and insights into customer data that could help optimize the loyalty program. While Pepper allows you to create loyalty programs, the options may be limited and not customizable enough to meet the specific needs of your restaurant.
Subport Loyalty App
Subport is another loyalty app option for cafes, juice shops and restaurants. The app allows customers to subscribe to custom memberships that offer perks and rewards. However, the app's interface has been criticized as not being very intuitive or user-friendly. The navigation has also been described as confusing at times. While Subport offers custom subscriptions that could work for some businesses, the poor user experience may limit its effectiveness.
Hang Loyalty Program
Hang lacks integration with any ordering system to automatically track data and rewards. This means that businesses would need to maintain two separate loyalty systems, which is inconvenient and prone to errors. For a robust loyalty program that streamlines operations and provides valuable insights, restaurants should consider an integrated solution like Per Diem. The app integrate directly with Square POS to automatically enroll customers, track points and rewards, and provide insights from loyalty program data.
Pintuna App
Pintuna App integrates with Square POS for memberships, gift cards, store credits, coupons, tickets, and loyalty. While it offers customized loyalty programs and targeted marketing campaigns, users have complained about the lack of robust customization options. The app's interface has also received mixed reviews regarding its intuitiveness and ease of use.
Per Diem's White-Label Loyalty App Tops the List for Customization
Per Diem integrates with Square Loyalty to offer businesses customized rewards and loyalty programs.
Custom Branded Experience
Per Diem allows you to customize the app's appearance to match your brand identity. You can add your logo, brand colors, and images to provide users with an experience tailored to your business. Customers will appreciate the familiar look and feel, allowing for higher engagement and brand recognition.
Key Features
Per Diem provides robust features like order ahead, loyalty programs, push notifications, referral, spin the wheel, and customer profiles to boost customer engagement. The order ahead option allows customers to place and pay for orders in advance, reducing wait times. Loyalty programs and rewards encourage repeat customers by offering incentives. Push notifications keep customers up to date on promotions and events. Customer profiles give you insights into ordering habits and preferences to improve the customer experience.
Analytics and Insights
The app provides analytics and insights to help you optimize your loyalty program and better understand your customers. You'll gain visibility into key metrics like customer spend, visit frequency, and reward redemptions. See which customers are your most loyal and engaged. Discover their favorite menu items and use the data to tailor your marketing and promotions. The analytics empower you to make data-driven decisions to improve your restaurant's performance.
Per Diem's white-label app tops the list due to its high level of customization and valuable features like order ahead and loyalty programs. The branded experience, key functionality, and analytics provide restaurants with the tools to build better customer relationships, gain actionable insights, and increase revenue. With Per Diem, you can create a loyalty program tailored to your business and customers.
Final Thoughts
As you've seen, several excellent loyalty apps on Square Marketplace can help grow your restaurant's business. Per Diem's white-label solution stands above the rest, giving you full customization over your program. Carefully evaluate your needs, budget, and capabilities to select the right fit. Then, commit to actively promoting your new loyalty program through email, social media, and in-store displays. Consistent effort over time is key to maximizing the impact. Approach thoughtfully, execute diligently, and soon you'll be reaping the rewards of more repeat customers and increased average spending.
Check out this Square article for an in-depth look at the loyalty features the Per Diem app offers.