Why Coffee Shop Owners Love Per Diem for Square Mobile Ordering

TLDR

We've gathered reviews from stores using Per Diem, a white-label app integrated with Square POS, streamlining the morning coffee rush. With its intuitive interface and seamless integration, the app simplifies ordering, saving time and reducing lines. The feedback highlights its user-friendly design and helpful support. Custom branding and loyalty programs personalize the experience, making your shop a daily stop for customers. Consider how mobile ordering could benefit your business and customers. The time savings and convenience may be just what your patrons need to make your shop part of their daily routine.

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Coffee Shops Rave About Per Diem's Mobile Ordering App

Customers Love the Convenience

Per Diem’s app allows customers to easily place orders and customize drinks to their liking, earning rewards along the way. The app’s streamlined interface and integration with Square POS systems create a seamless experience for customers and staff alike. As Chip City Cookies shared,

"Excellent app with amazing support team. Our customers love it and they are able to effortlessly navigate through our menu and the order process. Seamless integration with our registers and printers which makes order fulfillment a breeze for staff. The ability to track loyalty points and upcoming rewards gives a nice personalized touch. Marketing features such as banners and push notifications allow us to communicate special offers with our guests- on the spot or at scheduled times. I can go on and on with the capabilities- and so does Per Diem, as they are constantly improving and introducing new features."

Increased Efficiency and Productivity

For the owners, the app helps maximize efficiency. Orders are sent directly to registers and printers, reducing confusion and speeding up fulfillment. The app also provides useful data and analytics to help owners make informed business decisions. Ethereal Confections noted, "The Per Diem app is a great way to get going with mobile. The team is very responsive to requests/changes and support to get up and running have been really helpful, including launch strategy and a landing page. The system has been well thought out and you get many capabilities that other apps either don't offer or require a high minimum for access (like store credit). I recommended them if you are looking for a way to add a branded app to your Square tool belt."

Ongoing Innovation and Support

Per Diem consistently improves their app by introducing new features to benefit both customers and businesses. They also offer responsive support to help shops launch and optimize the app. As Fruition Fruit Blendz said, "Customers love the app when it comes to placing orders, tracking and redeeming their points. The group is always on top of any questions I may have. Thumbs up."

Sleek Design & Functionality

Per Diem's mobile ordering app features an intuitive and streamlined interface that makes ordering food and drinks a breeze for customers. Daily Grind Coffee & Creamery praised "Hats off to the talented team behind the mobile app! Their dedication and expertise are evident in the app’s sleek design and seamless functionality. Thanks for enhancing our customer experience and contributing to our success."

With streamlined ordering, increased efficiency, and dedicated support, it’s clear why coffee shops love Per Diem’s mobile ordering app. By putting customers and businesses first, the app has created a win-win solution for the food and beverage industry.

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Square Integration Makes Mobile Ordering a Breeze

For coffee shop owners, a top priority is keeping customers happy and business flowing smoothly. Per Diem’s integration with Square’s point-of-sale (POS) system helps achieve both.

Streamlined Ordering and Payment

With the app connected to Square, customers can place and pay for orders directly through the app. Their payment information is securely stored, allowing for fast checkout. Owners gain access to customer data and insights to better understand purchasing habits and run targeted promotions.

Operational Efficiency

The app automatically updates menu items, prices, and modifiers when changes are made in Square, saving owners valuable time. Recent orders, customer recommendations, and favorites are displayed in Square for quick selection, speeding up order fulfillment. Owners can also enable features like order scheduling and curbside pickup through Per Diem.

Customized Experience

Per Diem’s white-label apps are fully customizable with a business’s branding, colors, and messaging. Customers enjoy an app tailored to their favorite coffee shop, building brand loyalty. Owners can easily update the app’s content and send push notifications to highlight special offers, events, and rewards programs. About the level of customization, the owner of Cosmic Coffeehouse + Smoothie Bar says, "I really like the interface on the backend and how easily my custom app integrates with Square. The app has my company's branding and colors, and I love that whenever I update something on Square that my app follows suit. They are responsive to phone calls and emails as well with any questions that I've had thus far. Very happy!"

Unmatched Support

Per Diem provides dedicated support to help businesses launch and optimize their app. The team is available via phone or email to quickly answer questions and address any issues. Continuous improvements and updates are made to the platform based on customer feedback, ensuring an app that meets the needs of both businesses and their customers.

With Per Diem’s innovative mobile ordering solution and Square’s industry-leading POS, coffee shops gain a competitive edge through an enhanced customer experience, operational efficiencies, data insights, and brand exposure. Owners can focus on what matters most: serving amazing coffee and building community.

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Reviews Show Happy Customers & Increased Sales

Satisfied Customers Lead to Repeat Business

Offering mobile ordering and payment options improves the customer experience by providing convenience and efficiency. According to research, over 70% of customers will buy from a company again if they have a positive experience.

Higher Ratings Drive Sales

Customer reviews and ratings are powerful tools for driving sales. Studies show that a one-star increase in a Yelp rating leads to a 5-9% increase in revenue. By providing an interface for customers to easily rate and review their experience, Per Diem app helps businesses gain valuable feedback and social proof. Positive reviews on the app store and company website build trust in potential customers and encourage new business.

Continuous Improvements

Business owners like the Per Diem team for their responsive support and dedication to ongoing development. New features like loyalty programs, marketing tools, and analytics provide shops with valuable insights into customer behavior and opportunities for growth. The system evolves to meet the changing needs of clients, keeping them on the cutting edge of mobile technology and customer service.

By offering an innovative mobile ordering system with revenue-sharing, Per Diem provides coffee shops and restaurants with the tools to improve customer satisfaction, increase sales, and support staff. Reviews from customers show how Per Diem’s turn-key solution and responsive service are helping small businesses succeed in an increasingly digital world. Per Diem allows companies to stay ahead of trends and turn technology into opportunity.

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Final Thoughts

By providing a seamless branded ordering experience, tools to drive customer engagement, and excellent ongoing support, Per Diem enhances coffee shops' operations and enables owners to better serve their customers. The rave reviews from coffee shop owners showcase how Per Diem's expertise and dedication contribute to their success. For any owner seeking to maximize revenue and loyalty through mobile ordering, Per Diem is an invaluable partner.

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