Leveraging Per Diem for sending push notifications

Real-time order updates

One of the app's standout features is its ability to send automated transactional push notifications. As customers place orders through your app, they receive continuous order status updates. This real-time communication enhances the customer experience by keeping them informed throughout the fulfillment process, from order confirmation to pickup or delivery.

Here’s how the two types of push notifications work:

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Transactional Push Notifications:

• Order Received: Confirms that the order has been successfully placed.
• Order in Progress: Notifies customers that their order is being prepared.
• Order Ready: Alerts customers when their order is ready for pickup or delivery.
• Order Complete: Confirms the order has been fulfilled.

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Advanced Push Notifications:

• Recovering an Abandoned Cart: Reminds customers of items left in their cart to encourage completion of the purchase.
• Bringing Back Lapsed Customers: Re-engages customers who haven’t visited in a while with special offers or updates.
• Driving Purchase After Sign-Up: Encourages new users to make their first purchase with enticing promotions or discounts.

Birthday push notifications

Celebrate your customers' birthdays by sending personalized push notifications with a special treat. Use Per Diem to automate birthday messages with a unique coupon code for a free item or discount. For example, "Happy Birthday, [Name]! Enjoy a free dessert with your next order using code BDAYTREAT". This thoughtful gesture can make customers feel valued and enhance their loyalty to your brand.

Strategic customer engagement

Leveraging Per Diem's push notification capabilities allows you to implement strategies similar to industry leaders like Starbucks, Etsy, and Airbnb. These companies have successfully used in-app messaging to increase customer interactions and drive engagement. By adopting their approach, you can:

• Send personalized promotions based on customer preferences
• Alert users about limited-time offers or new menu items
• Encourage repeat visits with loyalty program updates
• Solicit feedback to improve your services

Sending push notifications increases app retention rates by 3 to 10 times.

Instant customer reach

Push notifications through Per Diem provide a direct line of communication to your customers' devices. This instant reach allows you to:

1. Boost foot traffic during slow periods with timely offers
2. Promote high-margin items or clear excess inventory
3. Share important announcements or changes in business hours

By utilizing the app's push notification features, you can significantly enhance customer engagement, drive sales, and build lasting relationships with your patrons.