Skip to content
Per Diem
Customize your experience by

The AI-first restaurant CRM built for growth

Know who's ordering, who's becoming a regular, and who's slipping away. Turn your Square customer data into automated marketing that brings guests back, across every location.

All your customer data, ready to use

Bring your Square POS and online ordering data together for a complete view of your customers. Understand their spending, preferences, and purchasing habits in one place.

Customer intelligence, on autopilot

Track revenue, repeat visits, and customer retention as your Square data updates. Understand how your business is performing without digging through reports.

Keep customers coming back with Sequences

Automate customer engagement from the first order to the next and beyond. Sequences send timely messages as guests move between lifecycle stages, whether they order in store, online, or through your app.

Never miss a moment to reconnect with Journeys

Someone signs up but doesn't order. Another leaves items in their cart. A regular passes by your store. Customer Journeys turn these moments into automated push notifications that encourage the next order.

Stop marketing to everyone

Your customers don't all behave the same way. Automatically identify valuable guests, uncover opportunities, and take action based on their purchasing habits.

Your best customers, flagged first

Find your highest spenders and most frequent guests without sorting through reports.

Catch the moment before it's too late

Spot when a regular goes longer than usual without ordering.

One tap to bring them back

Send a personalized return offer straight from a customer's profile.

Every customer has their own story

See each guest's purchase history, total spending, order frequency, and favorite locations in one profile. Get the details you need to make every interaction more personal.

Reach customers in ways that work for them

Robusta Cafe9:41 AM

It's been a while! Come back to Frutta Bar and enjoy $5 off your next order. We've missed you

Reach customers through email, SMS, and push notifications based on who you're targeting and what you want to share. From in-store regulars to online guests, choose the most relevant channel for every campaign.

AI-Powered restaurant marketing

Let Olivia analyze your data, uncover growth opportunities, and help create campaigns, promotions, and loyalty rewards. Your AI marketing copilot helps put customer insights into action.

54% more revenue from personalized offers

Know your customers. Keep them coming back

Track customer habits, reward their loyalty, and reach them with campaigns that give them a reason to return

Already on Per Diem ordering

Loyalty + CRM bundle

$99/month per location

This includes:

  • Loyalty points, tiers & VIP rewards
  • Birthday rewards & custom earning rules
  • Customer profiles & purchase insights
  • Customer segmentation & automations
  • Personalised push, email & SMS marketing
  • Restaurant analytics
  • Up to 5,000 customer profiles per location

* Included in Pro Plus and Premium plans

Not on Per Diem ordering yet

Loyalty + CRM bundle

$199/month per location

This includes:

  • Loyalty points, tiers & VIP rewards
  • Birthday rewards & custom earning rules
  • Customer profiles & purchase insights
  • Customer segmentation & automations
  • Personalised push, email & SMS marketing
  • Restaurant analytics
  • Up to 5,000 customer profiles per location

Both plans include up to 5,000 customer profiles per location. Additional profiles are $10/month per 1,000, calculated across all your locations.

Need More SMS?

Scale your messaging as your business grows.

Starter

5¢ per SMS

1,000 credits$50 one-time

  • 1,000 SMS credits
  • Pay-as-you-go pricing
  • Credits never expire
Buy 1,000 credits

Growth

Most Popular

3¢ per SMS

Save 40%

5,000 credits$150 one-time

  • 5,000 SMS credits
  • Auto-recharge included
  • Priority delivery routing
Buy 5,000 credits

Scale

1.5¢ per SMS

Save 70%

20,000 credits$300 one-time

  • 20,000 SMS credits
  • Auto-recharge included
  • Dedicated short number
  • Priority support
Buy 20,000 credits

Need custom volume? Contact us

Put your customer data to work

See how Per Diem helps your restaurant automate customer engagement, personalize marketing, and grow repeat business across every location.

Why does Dunkin invest in personalized marketing?

Leading coffee brands use customer insights and personalized rewards to encourage more frequent visits. See how targeted marketing helps strengthen customer loyalty.

Dunkin

Dunkin

Dunkin

46%

higher loyalty members spend

18%

lapsing customers recovered

15%

revenue lift from personalization

Related content

50%

loyalty members visit more often after a personalized promotion

FAQ

What data does this use?

Your Square data. Orders, customers, spend: it all syncs automatically. Nothing to import, no list to maintain.

How do you know when someone's about to lapse?

We learn each customer's normal rhythm. When they go quiet longer than usual, they get flagged, with a risk score that updates every day.

Can I send an offer to just one customer?

Yes. Open their profile and send a personal offer in one tap: a win-back credit for a regular going quiet, a reward for a VIP.