# Per Diem — full answers

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## Pricing

Source: https://www.tryperdiem.com/pricing

- **Starter** — $99/month, or $79/month billed yearly.
- **Pro Plus** — $199/month, or $159/month billed yearly.
- **Premium** — $499/month, or $399/month billed yearly.

Important: Checkout displays prices in USD. Your final amount in your local currency depends on your bank's exchange rate and fees.

## Questions and answers

### Mobile apps and Square

Source: https://www.tryperdiem.com/square-integration

**Q: Does Per Diem work with Square for Restaurants and Square for Franchises?**

A: Yes. Both are fully supported, so single-location shops and multi-unit franchise groups get the same real-time sync.

**Q: Which Per Diem products work with Square?**

A: Your Square integration powers every Per Diem product, including branded mobile apps, web ordering, website builder, CRM, loyalty, push notifications, catering, subscriptions, waitlists, and more.

**Q: Is the sync actually real-time, or does it update on a delay?**

A: Real-time. Changes in Square show up across your app and website within seconds.

**Q: What happens if I have multiple Square locations?**

A: Each location's menu, hours, pricing, and inventory sync independently, so customers always see accurate information for wherever they're ordering from.

### Web ordering

Source: https://www.tryperdiem.com/web-ordering

**Q: Can my customers still earn Square Loyalty points online?**

A: Yes. Per Diem supports Square Loyalty on your website so guests can earn and redeem points on every online order, just like they do in-store.

**Q: What happens to my existing loyalty program?**

A: Your current Square Loyalty program stays the same. We simply make it available on your website so guests enjoy the same rewards experience anywhere they order.

**Q: Does web ordering sync with my app and in-store sales?**

A: Yes. Orders, loyalty points, and customer data stay connected across web, app, and in-store sales so you always see the full picture.

**Q: Will this work if I already have a website?**

A: Yes, and more. Per Diem offers everything your current app has, plus advanced features like enhanced loyalty tools, push notifications, and deeper Square integration.

### Loyalty

Source: https://www.tryperdiem.com/loyalty

**Q: How do I integrate Square Loyalty with my app?**

A: You can integrate Square Loyalty by configuring the settings on your Square dashboard's Loyalty add-on. Once you've set up your program there, simply update and enable the feature in the Per Diem rewards section.

**Q: Can I customize the loyalty program for different locations?**

A: Yes. With Per Diem, you can offer different loyalty perks at each location. We provide special location-based features like coupons and banners tailored to individual stores. This allows you to set unique rewards, point systems and offers that best suit the customer base at each of your locations.

**Q: What types of rewards can I offer with the Spin the Wheel feature?**

A: You can offer a variety of rewards with the Spin the Wheel feature, including extra loyalty points that customers can redeem for prizes, discounts, or specific menu items.

**Q: What happens if a customer cancels their subscription mid-term?**

A: If a customer cancels their subscription, they will continue to receive the perks until the end of their current billing cycle. After that, the perks will stop. However, we also offer customers the option to pause their subscription, allowing them to temporarily halt their benefits without fully canceling.

**Q: How do I track the effectiveness of my loyalty program?**

A: We provide a monthly analytics report that you can enable to track your program's performance. Additionally, you can access regular insights on your app's dashboard, including data on your top spenders, and which loyalty programs are driving the most engagement.

### Catering

Source: https://www.tryperdiem.com/catering

**Q: Can guests still earn and redeem loyalty on catering?**

A: Yes. If you use Square Loyalty on the web, guests earn and redeem on catering orders too.

**Q: Can I set different menus for different days?**

A: Yes. Choose available items by day. You can also set different order and pickup days.

**Q: Where does my data live?**

A: In your account. With Square integration, your orders, customers, and reporting stay connected across web and in-store.

### Waitlist

Source: https://www.tryperdiem.com/waitlist

**Q: How does the restaurant waitlist work?**

A: Staff simply add guests to the waitlist using their phone number and party size. Per Diem tracks each party in a live queue, calculates estimated wait times, and automatically notifies guests when their table is almost ready.

**Q: Can guests receive text message updates?**

A: Yes. Guests automatically receive a confirmation when they join the waitlist and another text when their table is nearly ready. Restaurants can customize both messages to match their brand.

**Q: Can I customize wait times and notification settings?**

A: Absolutely. Each location can set its own estimated wait time per party, notification trigger, maximum party size, and maximum waitlist capacity.

**Q: Can I limit how many guests join the waitlist?**

A: Yes. Restaurants can define the maximum number of parties allowed on the waitlist, helping prevent overcrowding during busy service periods.

### Marketing

Source: https://www.tryperdiem.com/marketing

**Q: What does restaurant marketing automation actually do?**

A: It sends the right message to the right customer without you remembering to. Per Diem reads your Square order history, then triggers campaigns off real behaviour — a reward after ten visits, a nudge to someone who hasn't ordered in a month, a birthday drink. You set it up once and it keeps running.

**Q: Do I need a marketing team to use this?**

A: No. The AI copilot answers questions about your sales in plain language and turns the answer into a campaign you can send in a couple of taps. Most owners run their entire marketing programme themselves in a few minutes a week.

**Q: Which channels are included?**

A: Push notifications, SMS, email and in-app banners, plus loyalty and rewards. Push is included in every plan and is usually the highest-return channel because it reaches app customers directly with no per-message cost.

**Q: Does it work with my Square data?**

A: Yes — that's the point. Menus, customers and order history sync from Square automatically, so your segments reflect what people actually bought rather than a list you have to maintain by hand.

### CRM and marketing

Source: https://www.tryperdiem.com/crm-marketing

**Q: What data does this use?**

A: Your Square data. Orders, customers, spend: it all syncs automatically. Nothing to import, no list to maintain.

**Q: How do you know when someone's about to lapse?**

A: We learn each customer's normal rhythm. When they go quiet longer than usual, they get flagged, with a risk score that updates every day.

**Q: Can I send an offer to just one customer?**

A: Yes. Open their profile and send a personal offer in one tap: a win-back credit for a regular going quiet, a reward for a VIP.

### AI marketing

Source: https://www.tryperdiem.com/ai-marketing

**Q: Can I set an expiry date for coupons?**

A: Yes. When creating a coupon or campaign in the dashboard, you can set a start and end date so the offer automatically expires when you want it to.

**Q: What's the difference between a BOGO deal and a regular discount coupon in the app?**

A: BOGO deals are created in Square and sync to the app. Coupons created in the dashboard let you set percentage or flat discounts on certain or all items.

**Q: How can I send targeted push notifications?**

A: You can create customer groups in Square-like frequent buyers, first-timers, or lapsed users-and they'll sync with your app. From there, you can send push notifications to those specific groups right from your dashboard.

### Push notifications

Source: https://www.tryperdiem.com/push-notification-marketing

**Q: Why are push notifications better than emails?**

A: Push notifications get a 90% open rate, making them way more effective than the 18% open rate of emails. More eyes on your message means more engagement.

**Q: Can I create custom messages for special events?**

A: Absolutely. With our higher-tier subscription, you can leverage marketing push notifications for seasonal offers, special events, and more to keep your customers engaged.

**Q: Are push notifications included with my mobile app subscription?**

A: All apps come with unlimited, transactional push notifications for order status updates (order confirmed, order ready, etc.). Proactive marketing push notifications sent through Per Diem's marketing engine are part of a paid marketing program.

### Merchant dashboard

Source: https://www.tryperdiem.com/merchant-dashboard

**Q: How does Olivia help my business?**

A: Olivia explains your data in simple terms and creates ready to use campaigns based on your goals. You can ask about slow days, peak days, average order value, and more anytime. Olivia gives you quick answers and clear recommendations you can act on right away.

**Q: Does Per Diem work with my existing tools?**

A: Yes. Per Diem syncs with Square so your locations, hours, menus, and orders stay accurate across both systems.

**Q: Can multiple people use the dashboard?**

A: Yes. Owners, managers, and staff can all use the dashboard. You can set the level of access for each role so every person sees only what they need. It gives your team the right amount of control while keeping everything organized and secure.

**Q: Does Per Diem support multiple locations or franchise groups?**

A: Yes. You can manage different locations from one dashboard, including hours, menus, and order flow. For franchise groups, there is a dedicated franchise dashboard that makes high level management easier across all stores.

### Franchises

Source: https://www.tryperdiem.com/franchises

**Q: Will I lose my existing customer data during migration?**

A: No, you won't lose any data. Since our app syncs directly with your Square POS, all customer information, including profiles, purchase history, and loyalty data stored in Square, will automatically be available in the new app. Just ensure your customers know about the new app for a smooth transition.

**Q: Do I get special pricing as GoParrot?**

A: Yes, you will receive a 50% discount on our plans (basic, pro, and premium) on your first location. And for starters only, you'd get 25 cents off per order, which is 50% off the transaction charge.

**Q: How long does it take to set up my new app?**

A: We'll have your custom app ready to launch in as little as 24 hours after setup.

### Website builder and SEO

Source: https://www.tryperdiem.com/website-builder-seo

**Q: Will my new website replace my current one?**

A: Yes. We'll move your existing domain to your new Per Diem website and handle the setup for you. You keep full ownership of your domain throughout the process.

**Q: How much can I customize?**

A: As much as you'd like. Customize colors, fonts, layouts, images, copy, and website sections to match your brand. You can even share a website you admire and use it as inspiration for your own design.

**Q: Does it work with my POS?**

A: That's exactly what it's built for. Every website includes SEO best practices such as optimized page titles, meta descriptions, heading structure, keyword optimization, image optimization, reviews, and internal linking to help more customers discover your business online.

**Q: Will it help my restaurant show up on Google?**

A: That's exactly what it's built for. Every website includes SEO best practices such as optimized page titles, meta descriptions, heading structure, keyword optimization, image optimization, reviews, and internal linking to help more customers discover your business online.

### Premium plan

Source: https://www.tryperdiem.com/premium-square-mobile-app

**Q: What makes the Premium plan different?**

A: Premium removes per-order usage fees entirely. On the Starter plan every pickup order carries a $0.50 fee and every delivery order $1. On Premium those are zero, so past a certain order volume the higher subscription costs you less overall. You also get a custom domain for web ordering and premium support.

**Q: At what order volume does Premium become cheaper?**

A: Compare the monthly difference against your pickup volume. Premium is $499/month versus Starter at $99 — a $400 gap — and Starter charges $0.50 per pickup order. Around 800 pickup orders a month per location the usage fees alone close that gap, and everything above it is saving. Run your own numbers with a month of Square data before deciding.

**Q: Do I need Premium to get a branded app?**

A: No. Every plan includes a fully branded iOS and Android app, web and QR ordering, delivery and Square Loyalty support. Premium is about volume economics and the custom domain, not about unlocking the app itself. Most single-location shops should start on Starter.

**Q: Can I move up to Premium later?**

A: Yes. Plans change without rebuilding anything — the app, your menu and your customer data all stay exactly as they are. Most merchants start lower and move up once their order volume makes the maths obvious.

### How Per Diem compares

Source: https://www.tryperdiem.com/competitor

**Q: What does Per Diem cost compared to other platforms?**

A: Plans start at $99/month. The nearest comparable platform, Owner, starts at $499/month. Per Diem includes the branded app, web ordering, loyalty, delivery and marketing in one subscription rather than charging separately per module.

**Q: Do I need to switch POS to use Per Diem?**

A: No. Per Diem is built on Square — if you already run Square Point of Sale, your menu, modifiers, prices and inventory sync automatically and every order lands back in the POS you already use. There is nothing new for staff to learn at the counter.

**Q: How is this different from hiring an agency to build an app?**

A: An agency builds you an app once and bills you again for every change. Per Diem is a hosted platform: the app is live in about 24 hours, updates ship to every customer automatically, and Apple and Google review submissions are handled for you.

**Q: Can my app really feel like the Starbucks app?**

A: That is the design target, and customers say so unprompted — one seven-year Square seller wrote in a public review that Per Diem 'works and looks EXACTLY like the Starbucks app'. Order ahead, saved favourites, one-tap reordering and points are all standard.

## Customer results

### How Açaí, Por Favor Turned 77% of Deliveries into Profit with Their Own App

Discover how Açaí, Por Favor scaled delivery profitably by switching from third-party platforms to their own mobile app. With 77.8% of orders now fulfilled through first-party delivery, they’ve cut out commission fees, improved customer retention, and grown faster with Per Diem’s white-label platform. A must-read for any café or restaurant looking to boost margins without sacrificing convenience.

104% increase in app store views; 900% increase in app downloads; 250% increase in app sessions

Source: https://www.tryperdiem.com/case-study/acai-por-favor-first-party-delivery-success

### Ambee Coffee's Rebrand and Per Diem: A Match Made for Expansion

The launch of Ambee Coffee's mobile app played a pivotal role in their rebranding efforts, helping them achieve greater customer engagement, enhanced brand visibility, and efficient expansion. By using their app to build customer loyalty and gain valuable insights into purchasing trends, Ambee was able to find the perfect locations for new stores and hit the ground running from day one.

83% increase in app store views; 264% increase in app downloads; 247% increase in app sessions

Source: https://www.tryperdiem.com/case-study/ambee-coffees-rebrand-and-per-diem-a-match-made-for-expansion

### How Per Diem Helps Barrio Bagel and Slice Serve Faster and Smarter

Barrio Bagel and Slice uses Per Diem to simplify ordering, manage preorders, and keep service smooth through pickup, curbside, and delivery.

962% increase in app store views; 255% increase in app downloads; 89.51% increase in app sessions

Source: https://www.tryperdiem.com/case-study/barrio-bagel-and-slice-and-per-diem

### Growing Beyond DoorDash: How Barrio Turned First Party Ordering Into a Growth Engine

See how Barrio Bagel & Slice in Gilbert, Arizona built over 5,000 app users, improved operations, and created direct customer relationships through branded app and web ordering.

64.6% increase in app store views; 36.52% increase in app downloads; 72.60% increase in app sessions

Source: https://www.tryperdiem.com/case-study/barrio-bagel-slice-first-party-ordering

### How Chip City Cookies Used a One-Day BOGO Deal to Skyrocket App Sales

Discover how Chip City Cookies drove a 1,280% surge in app orders with a single-day BOGO offer and smart push messaging — a powerful case study for bakery and dessert brands.

283.16% increase in app store views; 344.44% increase in app downloads; 1280% increase in app sessions

Source: https://www.tryperdiem.com/case-study/chip-city-cookies-bogo-deal-skyrocket-app-sales

### How Coffee Dose Turned National Coffee Day Into Its Biggest App Sales Day

Discover how Coffee Dose, a bold Southern California coffee brand, achieved a 141% surge in app orders on National Coffee Day using Per Diem’s mobile ordering platform. Learn how clear offers, consistent communication, and a strong brand voice turned one promotion into lasting growth.

90.41% increase in app store views; 119.99% increase in app downloads; 141.52% increase in app sessions

Source: https://www.tryperdiem.com/case-study/coffee-dose-app-growth-strategy-on-national-coffee-day

### Coffee Dose Cafe's Winning Website Strategies for App Promotion

Discover how Coffee Dose Cafe uses smart website optimization to drive mobile app downloads and boost customer engagement. Learn their strategies for branding, app promotion, and creating a seamless user experience in this insightful case study.

2.25k% increase in app store views; 930% increase in app downloads; 1.18k% increase in app sessions

Source: https://www.tryperdiem.com/case-study/coffee-dose-cafes-winning-website-strategies-for-app-promotion

### How Coffee Dose Turned Its Mobile App Into a True Brand Experience

See how Coffee Dose built a branded mobile ordering experience for 30,000+ customers while improving operations and managing peak hours with ease.

68.47% increase in app store views; 39.66% increase in app downloads; 39.3% increase in app sessions

Source: https://www.tryperdiem.com/case-study/coffee-dose-mobile-ordering-app

### Coupon Codes That Work: Chip City's Free Cookie Strategy for Customer Acquisition

Celebrate Chip City's National Cookie Day win. Learn how their smart "Free Cookie" campaign not only satisfied cravings but also jumped them into the top 100 in the app store, with a big 78% increase in conversion rates. From well-timed notifications to doubling transactions, see how Chip City's clever move made National Cookie Day even better.

2.9k% increase in app store views; 1k% increase in app downloads; 1.1k% increase in app sessions

Source: https://www.tryperdiem.com/case-study/coupon-codes-that-work-chip-citys-free-cookie-strategy-for-customer-acquisition

### How Crave Cookies Shifted to Per Diem to Challenge Crumbl

Explore how Crave Cookies transformed their business strategy by moving beyond Square for Franchise, opting instead for a custom mobile app developed by Per Diem. Learn how this shift enabled rapid growth, enhanced customer engagement, and positioned them as a formidable competitor in the cookie industry.

3.9k% increase in app store views; 2.17k% increase in app downloads; 1.63k% increase in app sessions

Source: https://www.tryperdiem.com/case-study/crave-cookies-left-square-for-franchise-built-a-per-diem-app-to-challenge-crumbl

### How Fly Boy Blue’s Mobile App Strategy Sets a New Standard for Australian Coffee Shops

Fly Boy Blue Coffee is transforming the Australian coffee scene with Per Diem’s mobile app, offering exclusive deals and a seamless ordering experience that boosts customer engagement and loyalty.

1.89k% increase in app store views; 109% increase in app downloads; 103% increase in app sessions

Source: https://www.tryperdiem.com/case-study/fly-boy-blue-mobile-app-strategy-australia

### How Switching to Per Diem Helped Formosa Coffee Fix Square Loyalty Sync

Formosa Coffee improved its ordering and loyalty setup by switching to a fully synced Square system. The result was fewer manual checks and smoother daily operations.

91.07% increase in app store views; 98% increase in app downloads; 34.06% increase in app sessions

Source: https://www.tryperdiem.com/case-study/formosa-coffee-square-loyalty-sync-switch

### How Frelard Tamales & El Sueñito Strengthened Community with Mobile Ordering

Discover how Frelard Tamales & El Sueñito Brewing Company made ordering, loyalty, and event access simpler for their growing community with mobile technology.

449.41% increase in app store views; 4337.5% increase in app downloads; 4750% increase in app sessions

Source: https://www.tryperdiem.com/case-study/frelard-tamales-el-suenito-community-mobile-ordering

### From One-Timers To Regulars: How Empire Tea and Coffee Transformed Customer Loyalty with Per Diem 

Empire Tea and Coffee's shift to Per Diem boosted their customer loyalty with features like intuitive design and a streamlined ordering process. The app's success lies in its seamless user experience, premium features, and integrated loyalty program. By staying responsive to evolving preferences and leveraging innovative technologies, Empire Tea and Coffee maintains its success and inspires lasting customer loyalty.

342% increase in app store views; 136% increase in app downloads; 833% increase in app sessions

Source: https://www.tryperdiem.com/case-study/from-one-timers-to-regulars-how-empire-tea-and-coffee-transformed-customer-loyalty-with-per-diem-

### Great UX & Unlimited Coffee: Why Fresh Baguette Chose Per Diem Over Craver

Discover how Fresh Baguette, a cherished French bakery in Maryland and Washington, D.C., transformed its mobile ordering experience by switching to Per Diem. Learn about the app’s sleek UX/UI, unlimited coffee subscriptions, and enticing pastry discounts that are setting new standards in the bakery industry.

2.23k% increase in app store views; 1.31k% increase in app downloads; 1.14k% increase in app sessions

Source: https://www.tryperdiem.com/case-study/great-ux-unlimited-coffee-why-fresh-baguette-chose-per-diem-over-craver

### Hidden Grounds Case Study: When Apps Meet Customer Loyalty, Magic Happens

Hidden Grounds Coffee teamed up with Per Diem to launch an app offering special deals and a rewards program for their most loyal customers. In just a few short months, Hidden Grounds went from 200 monthly orders to over 750, with their app customers spending 15% more per order. But the real magic happened when they offered a prepay deal: $25 in store credit for $35. Their frequent customers couldn't resist, and Hidden Grounds found a clever new way to turn their daily joe into a major source of revenue.

130% increase in app store views; 619% increase in app downloads; 329% increase in app sessions

Source: https://www.tryperdiem.com/case-study/hidden-grounds-case-study-when-apps-meet-customer-loyalty-magic-happens

### How Arkansas' the Busy Bean Tops Charts on Google Play With a Custom Mobile App

The Busy Bean thrives with custom mobile ordering via Per Diem's app across nine locations, driving over 1000 downloads in a week. As a top-rated coffee shop on Google Play, they prioritize competitiveness with innovative technology for a seamless customer experience.

1.3k% increase in app store views; 832% increase in app downloads; 867% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-arkansas-the-busy-bean-tops-charts-on-google-play-with-a-custom-mobile-app

### How Boba Bliss Drove Sales Through Mobile App Coupons

"Boba Bliss gave out free drinks with their app's first purchase, which led to more app downloads and higher sales. This shows how digital coupons can boost business. Try using similar promotions to grow your own business.

1.5k% increase in app store views; 444% increase in app downloads; 619% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-boba-bliss-drove-sales-through-mobile-app-coupons

### How Cosmic Coffeehouse Teamed Up with Per Diem and Square for an Out-of-This-World Grand Opening

Discover how Cosmic Coffeehouse & Smoothie Bar found success in a competitive food and beverage industry . Learn how they picked the right time, took a smart approach, and used Per Diem to make their opening a hit. See how marketing push notifications boosted customer interest and orders. This case study shares valuable lessons for businesses looking to improve their operations, keep customers happy, and use tech to make a splash in this industry.

561% increase in app store views; 114% increase in app downloads; 105% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-cosmic-coffeehouse-teamed-up-with-per-diem-and-square-for-an-out-of-this-world-grand-opening

### How Crema Coffee & Soda is Satisfying Customers in Utah With a Soda Pop App

Crema Coffee and Soda's collaboration with Per Diem for a custom soda pop mobile app has made waves in Salt Lake City. With over 500 app users in under two months, they've tapped into the local Mormon community's love for non-caffeinated drinks. For small business owners, Crema's success story is a powerful example of using technology to connect with local preferences and boost customer engagement.

394% increase in app store views; 107% increase in app downloads; 163% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-crema-coffee-soda-is-satisfying-customers-in-utah-with-a-soda-pop-app

### How DoorDash Drive and Per Diem Fueled Masala Wok and Tikka Shack's Delivery Dreams

Using Per Diem's white-label mobile app builder and DoorDash Drive's delivery fulfillment service, Masala Wok and Tikka Shack now offer delivery across all their restaurants. Talk about a win-win. Customers can order direct, and the owners keep more of each sale.

74% increase in app store views; 241% increase in app downloads; 95% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-doordash-drive-and-per-diem-fueled-masala-wok-and-tikka-shacks-delivery-dreams

### How Dough & Co. Saves Big by Switching to Per Diem for Pizza Deliveries

Discover how Dough & Co. boosts efficiency and saves costs by switching to the Per Diem app for mobile ordering and in-house deliveries, reducing third-party commissions and enhancing customer experience.

2.47k% increase in app store views; 1.26k% increase in app downloads; 792% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-dough-co-saves-big-by-switching-to-per-diem-for-pizza-deliveries

### How Groucho's Deli Ran 39,000 Online Orders in 10 Weeks After Moving to Per Diem

See how Groucho’s Deli moved from a legacy ordering platform to Per Diem and grew online sales by 10% while building a stronger base of repeat guests.

38,948  increase in app store views; 6.0%  increase in app downloads; 29% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-grouchos-deli-grew-online-sales-with-per-diem

### How is Primal Bowls Leveraging the Mobile App to Fuel Expansion?

Discover Primal Bowls’ successful approach to using mobile technology and store credits to foster customer loyalty, increase app adoption, and support their rapid expansion.

1.17k% increase in app store views; 158% increase in app downloads; 199% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-is-primal-bowls-leveraging-the-mobile-app-to-fuel-expansion

### How Kimchi Box Became Michigan's Favorite Restaurant With Mobile Ordering

Find out how Kimchi Box revamped their service with a mobile ordering system. Discover how they cut wait times and boosted loyalty, showing business owners the recipe for success in today's fast-paced world.

1.6k% increase in app store views; 101% increase in app downloads; 119% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-kimchi-box-became-michigans-favorite-restaurant-with-mobile-ordering

### How Kino's Coffee and Others Have Boosted Their Sales with Push Notifications

Discover the impact of push notifications in this case study! Explore success stories from Kino's Coffee to Hidden Grounds, showcasing how strategic messaging can increase sales and customer engagement. From limited-time deals to enticing flash sales, see how Per Diem's customers mastered the art of push notifications.

350% increase in app store views; 183% increase in app downloads; 746% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-kinos-coffee-and-others-have-boosted-their-sales-with-push-notifications

### How Kona Coffee Roasters Transformed NYC’s Commuter Coffee Culture with Per Diem

Discover how Kona Coffee Roasters, in collaboration with Per Diem, revolutionized New York City's commuter coffee culture by introducing a seamless mobile ordering app. Learn how this innovative solution streamlined operations, reduced wait times, and fostered community engagement, enhancing the overall coffee experience for busy New Yorkers on the go.

418% increase in app store views; 431% increase in app downloads; 2.43k% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-kona-coffee-roasters-transformed-nycs-commuter-coffee-culture-with-per-diem

### How Kribi Coffee Uses Per Diem to Power Loyalty and Mobile Ordering

A father-son team built Kribi Coffee with care, tradition, and a unique approach to roasting. With Per Diem, they introduced mobile tools that support loyalty, customer experience, and everyday operations.

80.46% increase in app store views; 395% increase in app downloads; 239.72% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-kribi-coffee-uses-per-diem-mobile-ordering

### How Lucky Coffee Boosts Mobile App Adoption Through Email Campaigns

Learn how Lucky Coffee Roasters increased loyalty and revenue through a targeted email campaign, driving app adoption with early bird promotions. The app offers swift payments, easy pickups, and exclusive rewards. Lucky Coffee's strategic email marketing, integrated loyalty program, and early bird incentives led to a remarkable increase in app downloads within a week. The success highlights the impact of a "mobile-first" approach on customer engagement and sales.

1.8k% increase in app store views; 242% increase in app downloads; 230% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-lucky-coffee-boosts-mobile-app-adoption-through-email-campaigns

### How Mid Atlantic Seafood Leverages Per Diem’s App for Higher Delivery Sales

Discover how Mid Atlantic Seafood has boosted delivery sales using Per Diem app. Explore their commitment to fresh, local seafood across multiple Maryland locations.

218% increase in app store views; 130% increase in app downloads; 251% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-mid-atlantic-seafood-leverages-per-diems-app-for-higher-delivery-sales

### How Palace Coffee Co. Achieved a 25% Sales Increase By Switching to Per Diem

Discover how Palace Coffee Co. boosted sales by 25% by switching to the Per Diem app in this case study. Learn about their strategic use of app rewards and customer engagement tools, and see how digital innovation transformed their business.

1.92k% increase in app store views; 505% increase in app downloads; 326% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-palace-coffee-co-achieved-a-25-sales-increase-by-switching-to-per-diem

### How Per Diem Helps Oaks Coffee House Give Back to The Chattanooga Community

Oaks Coffee House, a non-profit coffee shop in Chattanooga, channels 100% of its profits to support local causes, raising an impressive $150,000 in 2023. By collaborating with the Per Diem app, integrated with Square POS, Oaks enhances customer loyalty, streamlines orders, and amplifies its impact on the community. Through this collaboration, Oaks Coffee House isn't just serving coffee; it's creating positive change in Chattanooga.

299% increase in app store views; 400% increase in app downloads; 353% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-per-diem-helps-oaks-coffee-house-give-back-to-the-chattanooga-community

### How Plomo Quesadillas Won Over Gen-Z With Square Loyalty

Explore how Plomo Quesadillas, a popular Dallas restaurant, used technology and smart partnerships to win over the hearts of young diners. Their unique loyalty program, Square POS integration, and effective delivery solutions have not only improved the customer experience but also shifted their business model from third-party to in-house success. Learn about their path to success in this engaging case study.

1.2K% increase in app store views; 470% increase in app downloads; 1.3k% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-plomo-quesadillas-won-over-gen-z-with-square-loyalty

### How Bakeries Like Chip City Use Referral Programs to Increase Customer Counts

Discover how referral programs can boost your restaurant's customer base and revenues. Learn from the success of Chip City Cookies, Primal Bowls, and Masala Wok who doubled their customer counts with in-app referrals.

8.93k% increase in app store views; 1.28k% increase in app downloads; 2.22k% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-restaurants-like-chip-city-use-referral-programs-to-increase-customer-counts

### How Romeros on Main Increased Orders and Raving Reviews—Without Ads

Romeros on Main, a thriving coffee & mini donuts shop in Downtown Ennis, Texas, has mastered both in-store and mobile success in just three years. Discover how they leveraged mobile ordering, digital loyalty, and smart app marketing to drive customer engagement, increase orders, and build a loyal community. This case study breaks down their winning strategies for small business growth.

2.7k% increase in app store views; 336% increase in app downloads; 467% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-romeros-on-main-increased-orders-and-raving-reviews

### Coffee with a Cause: How Screaming Bean Supports Veterans and the Aberdeen Community

Discover how Screaming Bean, a community-driven coffee shop in Aberdeen, blends quality coffee with charitable initiatives supporting veterans. Learn how their innovative mobile app engages customers through rewards while contributing to meaningful causes

4.48k% increase in app store views; 403% increase in app downloads; 570% increase in app sessions

Source: https://www.tryperdiem.com/case-study/how-screaming-bean-supports-veterans-and-the-aberdeen-community

### How Hungry Hobo Built 76% Weekly Customer Retention With Push Notifications 

Learn how Hungry Hobo uses weekly promotions, push notifications, and in app banners to achieve 76% weekly customer retention and increase repeat orders.

44% increase in app store views; 149% increase in app downloads; 76% increase in app sessions

Source: https://www.tryperdiem.com/case-study/hungry-hobo-customer-retention

### How Kenny’s Meals Built a Healthy Food Routine With Per Diem

What started as Kenny’s personal search for better health has become a trusted meal service across two states. This case study explains how simple pricing, fresh meals and a flexible Per Diem app flow turned that mission into strong repeat orders.

97.91% increase in app store views; 83.99% increase in app downloads; 96.69% increase in app sessions

Source: https://www.tryperdiem.com/case-study/kennys-meals-growth-story

### Per Diem's Square Integration: How Island Flavor Streamlined Operations

Island Flavor, a popular Hawaiian restaurant, recently made the switch from Chownow to Per Diem for their mobile ordering platform. Within weeks, they were handling more volume without adding staff or resources. How did they do it? By leveraging Per Diem's direct integration with Square POS, Island Flavor optimized their workflow, reduced errors, and improved the customer experience. In this case study, we'll explore how Per Diem's automated routing, and real-time notifications allowed Island Flavor to keep their operations fresh as a pineapple.

32% increase in app store views; 66% increase in app downloads; 92% increase in app sessions

Source: https://www.tryperdiem.com/case-study/per-diems-square-integration-how-island-flavor-streamlined-operations

### From Backdoor Pop-Up to Dallas Favorite: The Plomo Quesadillas Story

Plomo Quesadillas grew from a small pop-up into a leading late-night brand by focusing on demand, loyalty, and a unified ordering system. See how catering, referrals, and app ordering through Per Diem support its growth.

57.29% increase in app store views; 27.69% increase in app downloads; 77.15% increase in app sessions

Source: https://www.tryperdiem.com/case-study/plomo-quesadillas-loyalty-catering-app-ordering

### Rebranding a Bubble Tea Brand: How Niko Niko Boba Expanded Beyond Chatime

In just a matter of months, Niko Niko Boba transformed from a Chatime franchise into an independent bubble tea icon, thanks to a winning combination of personalized app experiences and innovative marketing strategies. By capturing the hearts of their customers and revolutionizing the way they enjoy bubble tea, Niko Niko Boba's story proves how technology and creative collaboration can empower small businesses to thrive and build a memorable brand identity in a competitive market. The future looks promising for this homegrown Taiwanese tea shop that dared to dream big.

1.1k% increase in app store views; 673% increase in app downloads; 165% increase in app sessions

Source: https://www.tryperdiem.com/case-study/rebranding-a-bubble-tea-brand-how-niko-niko-boba-expanded-beyond-chatime

### Run Your Cafe Like a Bank: How Ethereal Cafe Created a Starbucks-Style Mobile App

Ethereal Cafe's Per Diem mobile app has empowered them to operate like their own bank. By adopting a Starbucks-style approach, they allow their customers to load store credits, earn bonuses, and enjoy the convenience of mobile ordering and payment. Discover the perks of upfront revenue, loyalty incentives, and operational efficiency in this case study.

365% increase in app store views; 226% increase in app downloads; 249% increase in app sessions

Source: https://www.tryperdiem.com/case-study/run-your-cafe-like-a-bank-how-ethereal-cafe-created-a-starbucks-style-mobile-app

### Scan for a Free Cookie: How Chip City's QR Codes Drove App Adoption

Chip City recently launched a mobile app to help speed up the checkout process and push notifications about new cookie flavors or promotions. The problem was how to get more of their loyal customers like you to actually download the app. Their solution? Embedding QR codes on everything from table tents to cup sleeves to scan for a free cookie. Genius, right? The result? App downloads tripled in just two months. Here's the story of how Chip City Cookies leveraged QR codes to drive real results.

244% increase in app store views; 750% increase in app downloads; 300% increase in app sessions

Source: https://www.tryperdiem.com/case-study/scan-for-a-free-cookie-how-chip-citys-qr-codes-drove-app-adoption

### How Simone’s Kitchen Pairs Local Hospitality With Big Brand Convenience 

See how Simone’s Kitchen grew from family lunches into a three location Mediterranean restaurant brand and uses Per Diem for ordering, rewards, gift cards, and direct guest communication.

85.5% increase in app store views; 69.2% increase in app downloads; 62% increase in app sessions

Source: https://www.tryperdiem.com/case-study/simones-kitchen-app-growth-story

### Skip the Line: How Groovy Goose Coffee Streamlined Orders With a Mobile App

Find out how Groovy Goose Coffee Roasters became customers' favorite with a mobile app. Take away practical tips for enhancing service and driving growth in your business.

1.22k% increase in app store views; 2.03k% increase in app downloads; 3.86k% increase in app sessions

Source: https://www.tryperdiem.com/case-study/skip-the-line-how-groovy-goose-coffee-streamlined-orders-with-a-mobile-app

### How Per Diem Helped Stone Tower Brews Scale Online Ordering Across Its Locations

Discover how Stone Tower Brews, a growing West Virginia coffee roaster, streamlined operations across its locations with Per Diem mobile & web ordering, loyalty, and real time reporting connected directly to Square POS.

83.51% increase in app store views; 40.34% increase in app downloads; 82.38% increase in app sessions

Source: https://www.tryperdiem.com/case-study/stone-tower-brews-partnership-with-per-diem

### The Perfect Blend: How Coffee Dose Boosted Brand Loyalty with Per Diem

Coffee Dose's custom mobile app, enhanced with branding elements, has redefined the coffee experience. Customers can skip lines and earn points for freebies, forging a strong bond through attractive rewards and exclusive deals. For an extraordinary coffee experience and enhanced brand loyalty, a custom mobile app is the way to go.

1.1K% increase in app store views; 2.6K% increase in app downloads; 3K% increase in app sessions

Source: https://www.tryperdiem.com/case-study/the-perfect-blend-how-coffee-dose-crafted-brand-identity-with-per-diem

### Taking the Weird to New Places: How Weird Brothers Coffee Is Growing With Per Diem

See how veteran owned Weird Brothers Coffee uses Per Diem for branded mobile ordering as it grows from local coffee shops into franchising.

27.6% increase in app store views;  67.6% increase in app downloads; 77.5%  increase in app sessions

Source: https://www.tryperdiem.com/case-study/weird-brothers-coffee-growth-story

### What Creative Strategies Keep Crave Cookies' Sales Growing Week After Week?

Discover how Crave Cookies is revolutionizing sales with creative strategies in their Per Diem app. From customizable Crave Packs and catering services to strategic upselling, learn how this New Jersey bakery boosts average order values and maximizes revenue.

4.62k% increase in app store views; 1.05k% increase in app downloads; 1.91k% increase in app sessions

Source: https://www.tryperdiem.com/case-study/what-creative-strategies-keep-crave-cookies-sales-growing-week-after-week

### What Makes Iron Paffles & Coffee Stand Out in Charlottesville

Discover Iron Paffles & Coffee—a Charlottesville gem where convenience meets delicious paffles. With their custom mobile app, ordering your favorite paffles and coffee has never been easier. Skip the lines, earn rewards, and enjoy exclusive deals—all at your fingertips.

1.6k% increase in app store views; 2.13k% increase in app downloads; 1.98k% increase in app sessions

Source: https://www.tryperdiem.com/case-study/what-makes-iron-paffles-coffee-stand-out-in-charlottesville

### What Sets The Bagelers Coffeehouse Apart from Others in Chicago

Discover how The Bagelers Coffeehouse combines Chicago-style kettle-boiled bagels with modern convenience through their innovative mobile app. Explore their commitment to quality and customer satisfaction in this in-depth case study.

726% increase in app store views; 684% increase in app downloads; 476% increase in app sessions

Source: https://www.tryperdiem.com/case-study/what-sets-the-bagelers-coffeehouse-apart-from-others-in-chicago

### Why Kino's Coffee Switched Mobile Apps: A Case Study in Improving the Customer Experience

Kino's Coffee made the switch to Per Diem and saw their mobile order volume skyrocket overnight. The new app offered customers a better experience through its intuitive interface, streamlined ordering process, and rewards program. While change is hard, taking the risk paid off for Kino's by boosting sales and strengthening customer loyalty. If you're a business looking to improve your mobile platform, don't be afraid to make the change to an option that will truly resonate with your customers. After all, keeping up with trends and technologies is how you stay ahead of the competition and keep people coming back for more. For Kino's Coffee, embracing progress led to progress. The lesson here? Don't settle for good enough - choose what's best for your customers and your bottom line. The rewards will be well worth it.

163% increase in app store views; 340% increase in app downloads; 422% increase in app sessions

Source: https://www.tryperdiem.com/case-study/why-kinos-coffee-switched-mobile-apps-a-case-study-in-improving-the-customer-experience

### Why Teaven’s Mobile Ordering Success Is a Model for Other French Tea Brands?

Find out how Teaven’s mobile strategy with Per Diem’s app sets a new standard in the French tea industry, focusing on customer retention and a seamless branded experience. Learn how their use of store credits, loyalty points, and referral programs has revolutionized mobile ordering for tea lovers.

617% increase in app store views; 278%  increase in app downloads; 347% increase in app sessions

Source: https://www.tryperdiem.com/case-study/why-teavens-mobile-ordering-success-is-a-model-for-other-french-tea-brands

## How-to (help centre)

- **Getting Started with SMS in Per Diem** — See the article. https://www.tryperdiem.com/help-center/getting-started-with-sms-in-per-diem
- **Customer Journeys in Per Diem: The Complete Guide** — Customer Journeys are ready-made automations that send a push notification through your mobile app when a customer does something, like leaving items in their cart or signing up without ordering. You choose which journeys to switch on, personalize the timing and message, and send them to your Square customer segments (segments created in Per Diem are coming soon). Each customer is enrolled in one journey at a time, so they never receive overlapping messages. https://www.tryperdiem.com/help-center/customer-journeys-in-per-diem-the-complete-guide
- **How to create automatic discounts in Per Diem** — Automatic discounts are offers that apply themselves at checkout as soon as a customer's cart qualifies. There's no code to enter and nothing for the customer to click. https://www.tryperdiem.com/help-center/how-to-create-automatic-discounts-in-per-diem
- **How to Set Up Service Fees in Per Diem: A Complete Guide** — A service fee is an extra charge you can add to orders placed in your app or on your ordering website. It appears as its own line at checkout, so customers can see exactly what they're paying. You decide whether to charge one, how much, and for which orders. https://www.tryperdiem.com/help-center/how-to-set-up-service-fees-in-per-diem-a-complete-guide
- **How to Set Up the Meta Pixel Integration** — The Meta Pixel integration connects your ordering site and mobile apps to Meta Ads Manager, so you can track orders back to your ads and build retargeting campaigns. You only need credentials for the channel(s) you actually use, web, mobile, or both. https://www.tryperdiem.com/help-center/how-to-set-up-the-meta-pixel-integration
- **Getting Started with Emails in Per Diem** — A restaurant’s guide to the Emails in Per Diem dashboard (Dashboard → Marketing → Emails) — how to set it up and use it correctly https://www.tryperdiem.com/help-center/getting-started-with-emails-in-per-diem
- **How to Target Posts to Specific Customer Groups** — Posts on your app's homepage don't have to go to every customer. You can target a post to a specific customer group or segment (sometimes called a "segmented post"), so it only shows to the customers who should see it, like a win-back offer for lapsed customers or a perk for a loyalty group. https://www.tryperdiem.com/help-center/how-to-target-posts-to-specific-customer-groups
- **How to Enable Rewards and Gift Cards on Your Website** — Rewards and gift cards are now available as features on your Per Diem website. This article walks you through turning both on using the Website Builder. https://www.tryperdiem.com/help-center/how-to-enable-rewards-and-gift-cards-on-your-website
- **Manage Team Access, Roles, and Permissions in Per Diem** — Team Settings lets you give employees, managers, owners, and franchise teams access to your Per Diem Merchant Dashboard while controlling exactly what they can see and manage. For multi-location and franchise businesses, you can also limit each team member to specific locations, so they only have access to the stores they are responsible for. https://www.tryperdiem.com/help-center/manage-team-access-roles-and-permissions-in-per-diem
- **How to Set Up and Manage Delivery in Per Diem** — Per Diem gives you one place to manage how your regular and catering orders are delivered, from choosing your delivery provider to setting delivery fees, order minimums, delivery areas, and tips. Regular and catering delivery are set up separately, so you can choose the delivery setup that works best for each type of order. https://www.tryperdiem.com/help-center/how-to-set-up-and-manage-delivery-in-per-diem
- **How to Set Up Dietary Profiles, Allergens, and Nutrition Information** — Per Diem's Dietary & Nutrition feature helps your customers make informed ordering decisions by displaying dietary preferences, allergen information, certifications, ingredients, and spice levels across your mobile app and web ordering. https://www.tryperdiem.com/help-center/how-to-set-up-dietary-profiles-allergens-and-nutrition-information
- **How to Migrate from Square Loyalty to Per Diem Loyalty** — Per Diem Loyalty gives you complete control over your loyalty program while keeping your customer balances intact during the migration. This guide explains what happens when you switch from Square Loyalty to Per Diem Loyalty and what you'll need to do along the way. https://www.tryperdiem.com/help-center/how-to-migrate-from-square-loyalty-to-per-diem-loyalty
- **Getting Started with the Per Diem Customer CRM** — The Customer CRM gives you a complete view of everyone who orders from your store: who they are, how often they order, who's at risk of churning, and who's ready to become a regular. It combines a full customer directory with AI-powered analytics so you can act on your customer data, not just look at it. https://www.tryperdiem.com/help-center/getting-started-with-the-per-diem-customer-crm
- **How to Enable Location Confirmation for Accurate Orders** — Location Confirmation adds an extra verification step before customers place an order, helping ensure they select the correct store location. This reduces ordering mistakes and minimizes orders being sent to the wrong location. Once enabled, the feature works across both your mobile app and web ordering experience. https://www.tryperdiem.com/help-center/how-to-enable-location-confirmation-for-accurate-orders
- **Promote and upsell items in Per Diem** — Per Diem makes it easy to highlight popular menu items and encourage customers to add more to their order. You can promote items to make them stand out in your app or enable upsells to recommend them as additional purchases. Both features are managed from the Items page in your merchant dashboard. https://www.tryperdiem.com/help-center/promote-and-upsell-items-in-per-diem
- **Category management in Per Diem: A complete guide** — See the article. https://www.tryperdiem.com/help-center/category-management-in-per-diem-a-complete-guide
- **Push notifications in Per Diem: Setup & automation guide ** — Push notifications let you keep customers engaged automatically, without having to send a message by hand every time. From the dashboard you can send one-off announcements or set up messages your app sends on its own, triggered by a schedule, a holiday, or customer behavior. https://www.tryperdiem.com/help-center/push-notifications-in-per-diem-setup-automation-guide
- **Set up and manage banners in Per Diem** — Banners help you grab customers' attention, highlight promotions, announce new products, or share important updates across your mobile app and web ordering experience. You can create either an announcement banner or a full-screen pop-up, choose where it appears, and even target it to specific customer groups. https://www.tryperdiem.com/help-center/set-up-and-manage-banners-in-per-diem
- **How to Build a Website with Per Diem Website Builder** — Per Diem Website Builder lets you create a fully branded, SEO-optimized website with no coding required. Using the drag-and-drop editor, you can choose a design theme, customize every section, preview your site, and publish it directly from your merchant dashboard. https://www.tryperdiem.com/help-center/how-to-build-a-website-with-per-diem-website-builder
- **How to Set Up Location SEO for Web Ordering** — Location SEO helps each of your store locations rank higher in search results for online ordering. By customizing the SEO title and description for each location, you can improve your visibility in local searches and help customers find the nearest ordering page more easily. For multi location businesses, optimizing each location individually can increase organic traffic and drive more online orders. https://www.tryperdiem.com/help-center/how-to-set-up-location-seo-for-web-ordering
- **Getting Started with Per Diem Loyalty** — Per Diem Loyalty allows merchants to create fully customized loyalty programs that reward customers for engaging with their business. You can define your own loyalty currency, configure how customers earn points, create rewards, launch VIP tiers, manage point expiration, and run promotions across your app and web ordering experience. Loyalty is designed to be flexible, allowing each merchant to create a program that reflects their brand and customer retention strategy. https://www.tryperdiem.com/help-center/getting-started-with-per-diem-loyalty
- **How to Create Affiliate Marketing Campaigns in Per Diem** — The Affiliate feature helps you grow your customer base by partnering with creators, influencers, ambassadors, and marketing partners. Create campaigns with custom rewards and tracking links, share them with partners, and track performance from sign up through checkout. Every signup and checkout generated through an affiliate link is automatically attributed back to the campaign. https://www.tryperdiem.com/help-center/how-to-create-affiliate-marketing-campaigns-in-per-diem
- **Manage Catering in Your Merchant Dashboard** — We’ve updated Catering to make setup and management simpler and fully integrated with your existing ordering flow. Instead of managing Catering as a completely separate experience, catering items now live directly inside your regular menu across Web Ordering and Mobile. https://www.tryperdiem.com/help-center/manage-catering-in-your-merchant-dashboard
- **Set a Quantity Limit on Discounted Modifiers in Subscription Plans** — Per Diem allows you to control how often subscribers can redeem free items included in a subscription plan. In addition to daily and weekly limits, you can now set a monthly quantity limit for free item benefits. This helps you manage subscription usage while offering flexible benefits to your customers. https://www.tryperdiem.com/help-center/set-a-quantity-limit-on-discounted-modifiers-in-subscription-plans
- **Set Up and Optimize Your Square Menu in Per Diem** — Per Diem pulls your menu structure, categories, items, modifiers, prices, and order directly from Square. That means your Square menu should be complete before you turn it on in Per Diem. https://www.tryperdiem.com/help-center/set-up-and-optimize-your-square-menu-in-per-diem
- **Enable Item Reviews on Web Ordering** — The Item Review feature allows customers to leave ratings and feedback on individual menu items. This helps you understand what customers love, identify issues quickly, and improve your menu based on real feedback. https://www.tryperdiem.com/help-center/enable-item-reviews-on-web-ordering
- **Manage Prep Time in Your Merchant Dashboard** — Prep time settings help you control when orders are accepted and how long they take to prepare across Web Ordering and Mobile. With the updated Prep Time system, you can create more flexible rules based on fulfillment type, order size, menu categories, locations, and business hours. https://www.tryperdiem.com/help-center/manage-prep-time-in-your-merchant-dashboard
- **Set Up Delivery Polygons for Precise Delivery Areas** — Delivery Polygon lets you define exactly where you deliver by drawing a custom area on the map. Instead of using only a fixed radius, you can create a delivery zone that matches your real service area. This helps you avoid hard to reach areas and keep delivery reliable. https://www.tryperdiem.com/help-center/set-up-delivery-polygons-for-precise-delivery-areas
- **How to Enable Square Menu Integration in Per Diem** — Per Diem now supports Square menu integration so your menu, categories, and items are automatically synced from Square to your mobile ordering app. https://www.tryperdiem.com/help-center/how-to-enable-square-menu-integration-in-per-diem
- **AI Marketing: Launch Auto Marketing Campaigns in Seconds ** — AI Marketing allows you to schedule campaigns, send push notifications, and offer discounts to drive repeat orders with minimal manual effort. https://www.tryperdiem.com/help-center/ai-marketing-launch-auto-marketing-campaigns-in-seconds
- **Presale: How to Set Up a Presale in Per Diem** — Presales allow you to accept orders in advance for a specific date or on a recurring weekly schedule. https://www.tryperdiem.com/help-center/presale-how-to-set-up-a-presale-in-per-diem
- **App QR Code: How to Access and Use It** — This guide explains how to access your App QR Code and how it can be used to help customers quickly download your mobile ordering app. https://www.tryperdiem.com/help-center/app-qr-code-how-to-access-and-use-it
- **App Features: Configure Your App Settings in Per Diem** — This guide explains the settings available under App Features and how they affect different parts of your mobile ordering app. https://www.tryperdiem.com/help-center/app-features-configure-your-app-settings-in-per-diem
- **Franchise Onboarding Guide: Launching Your Mobile Ordering App with Per Diem** — This guide walks franchise partners through the onboarding process after signing up with Per Diem. The steps below outline what to expect from initial setup to launching your ordering app and rolling it out across locations. The onboarding process is designed to ensure your app is properly configured, tested, and promoted so you can begin receiving orders smoothly from day one. https://www.tryperdiem.com/help-center/franchise-onboarding-guide-launching-your-mobile-ordering-app-with-per-diem
- **How to Set Up SendGrid in Per Diem to Send Emails from Your Custom Domain** — With the SendGrid integration, merchants can send customer emails from their own custom email address instead of a generic system address. This allows your brand emails, such as order confirmations, updates, and notifications, to come directly from your business domain. https://www.tryperdiem.com/help-center/how-to-set-up-sendgrid-in-per-diem-to-send-emails-from-your-custom-domain
- **Order Throttling** — Order Throttling helps you pace incoming orders, prevent kitchen overload, and manage peak hours more efficiently. With order pacing, you can control how many orders are accepted within specific time windows across locations. https://www.tryperdiem.com/help-center/order-capacity-management
- **Advanced Prep Time by Order Cost** — Advanced Prep Time allows you to automatically adjust preparation time based on the order value. This helps ensure larger or more complex orders are given enough time while keeping smaller orders fast and efficient. https://www.tryperdiem.com/help-center/advanced-prep-time-by-order-cost
- **Set Up In-House Catering Delivery Radius and Fees** — You can control how far you deliver catering orders and how much you charge based on distance using In-House Catering Delivery in your Merchant Dashboard. This helps you protect margins while still offering flexible delivery options for larger catering orders. https://www.tryperdiem.com/help-center/set-up-in-house-catering-delivery-radius-and-fees
- **How to set up Dietary Preferences for items ** — Setting dietary preferences helps customers quickly understand item details like vegan, gluten-free, or dairy-free. Once configured in Square, this information will sync automatically and display in Per Diem across Web and Mobile ordering. https://www.tryperdiem.com/help-center/how-to-set-up-dietary-preferences-for-items
- **How to boost SEO for your web ordering menu items** — You can easily promote specific items from your web ordering menu by using item-level SEO links. These links take customers directly to an item’s dedicated page, which improves visibility and helps boost search performance across your online channels. https://www.tryperdiem.com/help-center/how-to-boost-seo-for-your-web-ordering-menu-items
- **Managing item modifiers with Square and Per Diem** — Modifiers are customizable options for your items, such as toppings, add-ons, or special requests. You can also set rules for how many modifiers a customer must or can select at checkout. These help you offer flexible choices and personalized add-ons for any item. Per Diem now supports modifier visibility and modifier order syncing directly from Square. Any changes you make in Square will automatically update in the app, so you no longer need to manage these settings in two places. https://www.tryperdiem.com/help-center/managing-item-modifiers-with-square-and-per-diem
- **How to set up SEO for your web ordering page** — Once your Web Ordering is enabled, you can customize the SEO and social preview settings directly from your Per Diem Merchant Dashboard. These fields help your page rank better on Google and look polished when shared on social platforms. Follow the steps below to set everything up with simple, effective prompts you can use right away. https://www.tryperdiem.com/help-center/how-to-set-up-seo-for-your-web-ordering-page
- **Turn on group ordering for your store** — Group Ordering is included with Web Ordering and is one of the most powerful ways to boost large orders, right after your mobile app. Follow these steps to get started. https://www.tryperdiem.com/help-center/turn-on-group-ordering-for-your-store
- **How to use different post layouts in the app** — You can now choose between different post layouts in your app to make your content more engaging and visually appealing. Follow these steps to create and customize your post types. https://www.tryperdiem.com/help-center/how-to-use-different-post-layouts-in-the-app
- **How to customize your app colors to match your brand** — You can personalize your app’s look and feel by updating its color palette to reflect your brand’s identity. Follow these steps to customize your app colors from your Per Diem merchant dashboard. https://www.tryperdiem.com/help-center/how-to-customize-your-app-colors-to-match-your-brand
- **How to create BOGO deals in Square** — BOGO (Buy One, Get One) deals are a great way to increase sales and reward customers. Here’s how to create them directly in your Square Dashboard. https://www.tryperdiem.com/help-center/how-to-create-bogo-deals-in-square
- **Store status: How to check and fix issues** — Your Store Status tool helps you keep your menu, locations, and setup running smoothly. Here’s how to use it to spot and fix problems quickly. https://www.tryperdiem.com/help-center/store-status-how-to-check-and-fix-issues
- **How to set up order & pay for in-store** — Follow these steps to enable Order & Pay for your customers in-store: https://www.tryperdiem.com/help-center/how-to-set-up-order-pay-for-in-store
- **Getting started with Per Diem Web ordering** — Once you’ve signed up and enabled the Web Ordering feature for your store, you’ll need to complete a quick setup before customers can start placing orders online. Follow these steps to get your menu, locations, and settings ready. https://www.tryperdiem.com/help-center/getting-started-with-per-diem-web-ordering
- **How to activate Square coupons ** — Per Diem supports two types of coupons: Per Diem Coupons and Square Automated Coupons. However, only one type of coupon can be active at a time. This guide explains how to activate the type you want and what happens when switching between them. https://www.tryperdiem.com/help-center/how-to-activate-square-coupons
- **How to enable modifier quantity selector for orders** — Want to let your customers choose multiple quantities of the same modifier (like extra cheese or extra syrup) in a single order? With the Modifier Quantity Selector, it's easy to set limits and give them control. https://www.tryperdiem.com/help-center/how-to-enable-modifier-quantity-selector-for-orders
- **Get $250 for every business you refer** — Know a great local coffee shop or restaurant that could use a mobile app like yours? Refer them to Per Diem and earn $250 when they sign up and make their first transaction. https://www.tryperdiem.com/help-center/get-250-for-every-business-you-refer
- **Set subscription plan visibility by customer group** — See the article. https://www.tryperdiem.com/help-center/set-subscription-plan-visibility-by-customer-group
- **Set prep time and busy mode with improved logic on Per Diem** — Keeping your kitchen running smoothly during both calm and chaotic times just got easier. With the new logic updates in Per Diem, you now have more control over how prep times and busy modes work across your store. https://www.tryperdiem.com/help-center/set-prep-time-and-busy-mode-with-improved-logic-on-per-diem
- **Enable Uber Eats delivery in your app** — See the article. https://www.tryperdiem.com/help-center/enable-uber-eats-delivery-in-your-app
- **Enable Square order notifications without a KDS** — If you’re not using a printer or kitchen display system, it’s essential to stay on top of new orders—and Square makes it easy with in-app alerts. https://www.tryperdiem.com/help-center/enable-square-order-notifications-without-a-kds
- **How to add a new product in Square and assign it to a category in Per Diem** — When you add a new item in Square, it won’t automatically show up in your app or be assigned to a category in Per Diem. That’s because we only sync your Square items and categories during the initial setup—and we let you fully customize your categories in Per Diem. https://www.tryperdiem.com/help-center/how-to-add-a-new-product-in-square-and-assign-it-to-a-category-in-per-diem
- **How to show low stock count on an item** — Keeping customers informed about low stock items can encourage faster purchases and prevent disappointment. https://www.tryperdiem.com/help-center/how-to-show-low-stock-count-on-an-item
- **Add your WiFi code in the app for easy customer access** — Make it easier for customers to access your WiFi by adding your WiFi code to the app https://www.tryperdiem.com/help-center/add-your-wifi-code-in-the-app-for-easy-customer-access
- **How to enable curbside pickup** — Seamlessly enable curbside pickup for your customers, offering them more flexibility and convenience. https://www.tryperdiem.com/help-center/how-to-enable-curbside-pickup
- **How to disable app ordering ** — Manage app ordering during downtime or closures while keeping full control over your locations. https://www.tryperdiem.com/help-center/how-to-disable-app-ordering
- **How to set up category discounts in Square** — Setting up automatic category discounts in Square helps streamline promotions and ensures customers receive the right discounts when they add items to their cart. https://www.tryperdiem.com/help-center/how-to-set-up-category-discounts-in-square
- **How to update subscriptions in the merchant dashboard** — Managing subscription plans in the Per Diem merchant dashboard is straightforward. Follow these steps to create or update subscriptions effortlessly https://www.tryperdiem.com/help-center/how-to-update-subscriptions-in-the-merchant-dashboard
- **How to add your app landing page to Google Maps** — Making your app landing page easily accessible to customers on Google Maps can drive more downloads and engagement. https://www.tryperdiem.com/help-center/how-to-add-your-app-landing-page-to-google-maps
- **How to Pre-Sell menu items through the Per Diem app** — Offering pre-sale menu items can create excitement and drive early orders for your business. https://www.tryperdiem.com/help-center/how-to-pre-sell-menu-items-through-the-per-diem-app
- **Set up Special Day Overrides for holidays or special days** — Set up special day overrides in the Per Diem app to easily manage your business hours for holidays or special events. Follow these simple steps to customize your schedule for specific days. https://www.tryperdiem.com/help-center/set-up-special-day-overrides-for-holidays-or-special-days
- **How to request help in the Per Diem app** — Need assistance? Follow these simple steps to send a help request directly from your Per Diem dashboard: https://www.tryperdiem.com/help-center/how-to-request-help-in-the-per-diem-app
- **How to use the AI Editor for marketing features in your app** — The AI Editor saves time, ensures consistency, and helps you craft engaging messages tailored to your brand tone. Use it across multiple marketing channels to reach your customers effectively. https://www.tryperdiem.com/help-center/how-to-use-the-ai-editor-for-marketing-features-in-your-app
- **Set up the Streaks & Challenges in your app** — Encourage customers to order consistently and earn exciting rewards https://www.tryperdiem.com/help-center/set-up-the-streaks-challanges-in-your-app
- **Set up order alerts for incoming orders in your app** — See the article. https://www.tryperdiem.com/help-center/set-up-order-alerts-for-incoming-orders-in-your-app
- **How to set up a service fee per order** — See the article. https://www.tryperdiem.com/help-center/how-to-set-up-a-service-fee-per-order
- **Create Instagram feed in your mobile app** — Create Instagram-style linkable posts in your app to promote deals, items, or external links from your Per Diem dashboard. https://www.tryperdiem.com/help-center/create-feed-in-your-mobile-app
- **Create and offer coupons with Per Diem** — Per Diem's Coupons page lets you create discount codes, run automatic birthday rewards, and launch full marketing campaigns — all from one place. Every coupon is one of three types. https://www.tryperdiem.com/help-center/create-and-offer-coupons-with-per-diem
- **Enable auto-complete order status updates** — Simplify your workflow by enabling automatic order status updates directly from your Per Diem dashboard. https://www.tryperdiem.com/help-center/enable-auto-complete-order-status-updates
- **Setting up auto busy mode from your dashboard** — Manage busy periods efficiently and ensure smoother operations directly from your Per Diem dashboard. https://www.tryperdiem.com/help-center/setting-up-auto-busy-mode-from-your-dashboard
- **Managing customer order reviews easily from your dashboard** — Manage customer order reviews and maintain strong customer relationships directly from your Per Diem merchant dashboard. https://www.tryperdiem.com/help-center/managing-customer-order-reviews-easily-from-your-dashboard
- **Manage customers easily from your dashboard** — Efficiently manage and interact with your customers directly from your Per Diem merchant dashboard. https://www.tryperdiem.com/help-center/manage-customers-easily-from-your-dashboard
- **Offer rewards with Spin the Wheel** — Implement the Spin the Wheel feature in your app, providing an interactive and rewarding experience for your customers. https://www.tryperdiem.com/help-center/offer-rewards-with-spin-the-wheel
- **Offer the "Build Your Box" Feature in your app** — Enable the "Build Your Box" feature, providing a personalized and engaging shopping experience for your customers https://www.tryperdiem.com/help-center/offer-the-build-your-box-feature-in-your-app
- **A simple guide for in-house delivery** — See the article. https://www.tryperdiem.com/help-center/a-simple-guide-for-in-house-delivery
- **Unlock growth with a referral program** — See the article. https://www.tryperdiem.com/help-center/unlock-growth-with-a-referral-program
- **Effortless inventory management** — See the article. https://www.tryperdiem.com/help-center/effortless-inventory-management
- **A guide to user management in Per Diem** — Take charge of your team's access levels and streamline your operations with ease. https://www.tryperdiem.com/help-center/a-guide-to-user-management-in-per-diem
- **Create a subscription plan ** — Build loyalty, convenience, and a delightful experience for your customers with Panera-like subscriptions in app. https://www.tryperdiem.com/help-center/create-a-subscription-plan
- **Configure order placement settings** — Align the ordering process with your business requirements, providing a seamless experience for both you and your customers. https://www.tryperdiem.com/help-center/configure-order-placement-settings
- **Generate a QR Code ** — Effortless QR Code integration for seamless customer transactions. https://www.tryperdiem.com/help-center/generate-a-qr-code
- **Enable the app's loyalty program** — You can send app incentives through points when a user downloads the app and places an order successfully. https://www.tryperdiem.com/help-center/enable-the-apps-loyalty-program
- **Send emails with your custom domain** — Creating a Sendgrid account is a prerequisite for sending emails from a custom domain. https://www.tryperdiem.com/help-center/send-emails-with-your-custom-domain
- **Integrate your Instagram with the app** — Integrate your social media with the app to showcase your community to customers. https://www.tryperdiem.com/help-center/integrate-your-instagram-with-the-app
- **Enable Square Loyalty in the app** — Utilize Square Loyalty to provide discounts and rewards, fostering customer loyalty and encouraging repeat business. https://www.tryperdiem.com/help-center/enable-square-loyalty-in-the-app
- **Set up busy mode ** — Integrate busy mode in your app, providing yourself more time during busy periods to handle active and incoming orders effectively https://www.tryperdiem.com/help-center/set-up-busy-mode
- **Set up custom prep times ** — Ensure seamless operations by setting up prep times in your app. https://www.tryperdiem.com/help-center/set-up-custom-prep-times
- **Set up your app's hero background theme** — Customize the look and feel of your app by tweaking the hero background. https://www.tryperdiem.com/help-center/set-up-your-apps-hero-background-theme
- **Set up your store details** — Ensure your customers have accurate information about your business. https://www.tryperdiem.com/help-center/set-up-your-store-details
- **Set up your fulfillment instructions** — Enhance the post-purchase experience for your customers, providing accurate and helpful instructions for order fulfillment https://www.tryperdiem.com/help-center/set-up-your-fulfillment-instructions
- **Set your checkout loader** — Demonstrate your care for customer experience by setting up an efficient checkout loader. https://www.tryperdiem.com/help-center/set-your-checkout-loader
- **Set up your floating button ** — Floating button allows your customers to take a promoted action in your app to place an order. https://www.tryperdiem.com/help-center/set-up-your-floating-button
- **Customize your app’s onboarding** — Tailor your app's onboarding experience to reflect your brand's personality. https://www.tryperdiem.com/help-center/customize-your-apps-onboarding
- **Set your business hours** — Ensure your customers know when to place orders by setting clear business hours in the app. https://www.tryperdiem.com/help-center/set-your-business-hours
- **Create a store credit plan in your app** — Run like Starbucks and increase customer loyalty with the incredible in-app feature of store credit. https://www.tryperdiem.com/help-center/create-a-store-credit-plan-in-your-app
- **Adjust your delivery fee** — Optimize your delivery fees to encourage customers to order directly from your app. https://www.tryperdiem.com/help-center/adjust-your-delivery-fee
- **Enable custom tipping in-app** — Unlock the potential of custom tips through your app offering a more customized experience to your customers. https://www.tryperdiem.com/help-center/enable-custom-tipping-in-app
- **Enable multiple locations in the app** — Managing multiple locations is a breeze with Per Diem & Square https://www.tryperdiem.com/help-center/enable-multiple-locations-in-the-app
- **Sell gift cards within the app** — Easily sell digital gift cards through your app with Per Diem's Square integration. Offer convenient eGift card purchases for last-minute shoppers or those at a distance. https://www.tryperdiem.com/help-center/sell-gift-cards-within-the-app
- **Editing the new customer onboarding flow of your app** — On your app's staging site, you can edit what screens and messages users first see when they download your app. https://www.tryperdiem.com/help-center/editing-the-new-customer-onboarding-flow-of-your-app
- **Customizing your rewards program branding terminology** — On your app's staging site, you can choose what "terminology," or symbol, you use to track customer rewards (such as stars), and set a custom icon. https://www.tryperdiem.com/help-center/customizing-your-rewards-program-branding-terminology
- **Setting a Store Credit Card Plan Background Image on your App** — On your app's staging site, you can set a custom image for the store credit cards your app offers https://www.tryperdiem.com/help-center/setting-a-store-credit-card-plan-background-image-on-your-app
- **Review your reporting** — You can see reports and statistics to have an in-depth look at your website and commerce statistics. https://www.tryperdiem.com/help-center/review-your-reporting
- **Collect and track your payments** — You can set up your app to collect payments with several options and settings. https://www.tryperdiem.com/help-center/collect-and-track-your-payments
- **Data Deletion Instructions** — Please fill out the below form to make a data deletion request. https://www.tryperdiem.com/help-center/data-deletion-instructions-url